Venue Description

The Wien Museum is an open house, committed to a pluralistic, cosmopolitan, and progressive society. The aim is to be a cultural resource and inspiring place for everyone living in Vienna as well as for the city’s visitors. The institution strives to ensure maximum accessibility across all its platforms: exhibitions, events, publications, and digital offerings. It also aims to play an active role in Vienna’s public sphere, inviting individuals and communities to help represent the city in all its diversity. The museum’s collection comprises well over a million objects, from the most mundane everyday objects to rare, precious, high-quality art and items. Spanning the entire history of Vienna, it is among the most comprehensive holdings of any city museum. The institution is committed to expanding, preserving, and researching this extraordinary collection.

Accessibility

You can reach all parts of the Wien Museum Karlsplatz without having to use steps. Tactile floor markings, tactile plans and a tactile model of the building offers visitors mutiple opportunities to orientate themselves and navigate the building and permanent exhibition. There are accessible toilets on every floor and a Changing Place in the basement. This can be accessed without having to buy a ticket. The Exhibition The exhibition has German and English subtitles and Austrian Sign Language (ÖGS), as does the free digital guide. Audio descriptions and wall texts are also available via the guide and screenreader compatible. Audiovisual stations are equipped with induction loops and the possibility to connect using one's own headphones (3.5mm). Stations with only audio content also have transcripts. An "accessibility layer" can be activated on touchscreen-based information stations that allows content to be read aloud (in English or German) and navigated through gestures. There are many hands-on and tactile stations in the exhibition, designed according to the mutisensory principle. Many also feature Braille (German) and further descriptive content via the digital guide. The permanent exhibition is over three floors and is free to visit.

Accessibility Guide

Accessibility Guide Link: https://www.wienmuseum.at/accessibility

Accessible Performances

Guided Tours and education programmes can be booked/ attended in Austrian Sign Language (ÖGS), Simple German. Public touch tours with audio description are also held regularly. Please check the website for more times and dates.

Toilets

We worked together with ÖZIV to create a "Toilette-für-Alle", equivalent to a Changing Place (but not UK verified). This is located in the basement floor and is accessible without having to buy a ticket. Accessible toilets can be found on every floor.

Staff

Information about the staff has not been added for this venue.

Assistance dog facilities

Assistance dog exercise facilities

Directly next to the museum is a "Hundezone", a fenced area where dogs can be let off their leads.

Other assistance dog facilities

Directly next to the museum is a "Hundezone", a fenced area where dogs can be let off their leads.