Venue Description

With a stunning location on the north Norfolk coast and at the heart of a thriving 25,000 acre estate, Holkham Hall is described as an exceptional place, rich in history, architecture and wildlife. The seat of the Earls of Leicester, this elegant 18th century mansion is still very much a lived-in family home which the family take pride in sharing with visitors.

Accessibility

Our aim at Holkham is to ensure that the attractions, facilities and the wider estate are managed and enhanced to the highest standards to accommodate all accessibility needs where possible. With a number of great visitor attractions on offer at Holkham you will find something for everyone. Most of our visitor attractions are accessed via the courtyard which has level access from the main visitor carpark. The courtyard is cobbled and may be uneven underfoot. There you will find a café, gift shop and exhibition which are all level as well as the lavatory block with accessible lavatory. The ticket office is accessed via a ramp. The Hall is accessed via an all-weather permanent ramp. Once inside the hall, there are ramps on steps - these are just one or two steps. However, in the Marble Hall there is a staircase to access the staterooms, we have a 'jolly stair climber' which propels standard wheelchairs up the stairs. Unfortunately, this machine is not compatible with large or electronic wheelchairs, but we invite visitors, where possible, to transfer into one of the two wheelchairs we have available. Please get in touch if you require any further information about specific access or need advice on planning your visit.

Access Statement

Access Statement Link: https://www.holkham.co.uk/visiting/details/accessibility

Awards List

Holkham beach has recently been awarded 'Beach of the Year 2018' by Countryfile Magazine. The Victoria Inn also won a prestigious award with UK Heritage - 'Wonderful Places to Stay'. The Lady Elizabeth Wing, our new wedding and event venue has been awarded a Silver Bridebook Badge of Excellence.

Toilets

There is a lavatory block within the courtyard, where the main attractions can be found. The lavatories are accessed externally via the courtyard or internally via the café. • The accessible lavatory is situated at the end of the corridor. The toilet door is 90cm wide and opens outwards towards you, the handle is 87cm high. There is also a support bar on the back of the door. • The total floor space is 160cm wide and 197cm deep, it is level, stone flooring. • The lighting is artificial and automatic as you enter the room. • There is 127cm in front of the toilet. The toilet seat is 48cm high. The toilet has handrails and a backrest. The flush is behind the lavatory. • There is a support bar next to the lavatory and a pull down bar, which when down to full position sits at a height of 70cm from the floor. • The wash basin is 72cm high, there are two vertical support bars either side. • There is a red emergency pull cord. The handle is 110cm from the floor. • The automatic hand drier is 94 cm from the floor.

Staff

There are staff trained in First Aid. There are evacuation procedures in place for disabled visitors, please follow all instructions from staff in case of emergency. All customer facing staff wear a uniform with name badges. Please speak to a member of staff for further assistance.

Assistance dog facilities

Assistance dog exercise facilities

Assistance dogs are welcome estate-wide.