Heathrow Airport Heathrow Airport

Heathrow Airport

The Compass Centre, London, TW6 2GW, United Kingdom | 0844 335 1801 | Website

Lexi

1
0 likes

0

1

I has requested help to get from Terminal 5, London Heathrow, to Terminal 2. As my flight from Glasgow was delayed, when I arrived at Terminal 5, the person who was to help me, told me, he finishe...

Sherpa

Great Dunmow

4
0 likes

0

0

Pre-booked assistance for arrival wasn’t there. Used a wall phone and after 30 min wait one wheelchair turned up - we were two people needing support. One of us limped alongside the wheelchair in...

LindaVaile

1
0 likes

0

4.5

Leaving Heathrow l was a bit apprehensive however the wheelchair was waiting for me and the airport staff took me straight through to my taxi point. The return journey however was horrendous all g...

Chronicallydems

4
5 likes

5

1.5

1 like

I felt the assistance could have been better and it could have been made clearer what assistance options I had in place for that day. I have now travelled through Aberdeen airport and their assist...

Chronicallydems

4
5 likes

5

5

1 like

I requested airport assistance (category 2). The staff were really and helped every step of the way. I used a wheelchair through security and the staff took me to the assistance lounge. The staf...

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