Overview

The entrance to the York Army Museum is completely level, but opening just one of the manual double doors may be too narrow for large powered wheelchairs. The second door was bolted shut, so you would need someone to un-clip it for you. The reception area is fairly spacious, & the reception desk is an excellent height for wheelchair users. The disabled toilet is found to the right of the reception desk. There is a flight of steps down into the museum itself. A member of staff can provide access via a slightly rickety platform lift that tracks it's way down the stairs. This is spacious enough for a large wheelchair. Unfortunately, you will also need the receptionists support to leave the museum (or risk becoming some kind of army hermit). I couldn't see a way of getting in touch with the receptionist other than either shouting my head off or sending my husband up the steps. Obviously, this may make toilet access awkward if you feel the need to go while downstairs. Fortunately, the staff recognise this & respond very quickly. Once in the museum part itself, the access was spot on. Smooth, level floors, open spaces, & exhibits were visible from the wheelchair including the interactive one. It's really interesting (& I say that as someone who dropped history classes as soon as possible at school), including a handwritten letter from Florence Nightingale herself. There are plenty of nearby bus stops. I'm guessing the nearest car park would be at the castle museum.

Transport & Parking

Access

Toilets

Staff