Venue Description

A unique visitor attraction celebrating the very best of British industrial and design heritage in the heart of Staffordshire. As well as fascinating Wedgwood Factory and Museum tours, visitors can try their hand at the potter’s wheel, create their own plate, or simply browse and buy from the widest selection of Wedgwood pieces in the world. Relax and indulge with the ultimate Afternoon Tea or enjoy delicious local produce in The Dining Hall. Only a ten minute drive from the M6. Open 7 days with discounts for Groups.

Accessibility

All areas of World of Wedgwood are accessible to wheelchair users. Hearing loops are available at till points throughout.. Guide dogs are welcome and carers are admitted free of charge. Accessible toilets and baby changing facilities are available across the site. Access to the World of Wedgwood Reception Atrium is situated on the ground floor, via automatic doors. Access from the car park to the Atrium is via the paved courtyard walkway which is completely flat. • Most of our World of Wedgwood attractions are located on the ground floor and are suitable for wheelchairs and pushchairs. • Our Master Craft Studio and Factory Tour are located on the first and second floors, and therefore can only be accessed via lifts or stairs with handrails. • There are approximately 19 stairs to the up to the first floor, 17 stairs up onto the second floor and approximately 19 metal stairs back down onto the first floor on the Factory Tour. All access to the Master Craft Studio and Factory Tour has a non-slip surface. • We have two lifts on site which take visitors up to the Factory Tour and Master Craft Studio. On the Factory Tour, a visitor with restricted mobility can be expected to use the lift three times: firstly, up to the second floor onto the factory, secondly, onto the first floor for the other half of the Factory Tour, and finally, back down to the ground floor once the tour has finished. • Refuge Stations and Evacuation Chairs are situated throughout the Factory Tour. There are also seating areas situated throughout the Factory Tour. • The Wedgwood Museum is completely flat and is all on one level. Seating areas are situated throughout the Museum. • We have 4 wheelchairs on site which are available for complimentary use by our visitors with restricted mobility. You can book these in advance by contacting 01782 282986, or ask at reception on the day of your visit. • We also have hearing loops located at our till points in the Reception Atrium, Retail and Dining areas to assist those with impaired hearing. • The Courtyard provides plenty of seating within the landscaped surroundings. • We have three separate toilet areas on site, which are located in the World of Wedgwood Reception Atrium, The Dining Hall, and the Wedgwood Museum. • All three toilet areas have accessible toilets with wide doors and baby changing facilities. • All accessible toilets have a safety chord and handles fitted. • The Wedgwood Tea Emporium and Wedgwood Tea Room are in the same building within close proximities of each other; however The Dining Hall is across the Courtyard. There are ramps situated near The Dining Hall for wheelchair users, because the gradient of the Courtyard slopes slightly. • We are able to cater for any personal tastes or allergies. Please let a member of staff know in advance or on the day if you require any additional changes made to your order. • Dogs are allowed in the World of Wedgwood Courtyard, however are not allowed to enter any building, unless they’re assistance dogs. • Assistance dogs are welcomed throughout all areas of the attraction. • Water bowls for dogs are situated around the Courtyard. • Carers are admitted free of charge.

Access Statement

Access Statement Link: https://www.worldofwedgwood.com/sites/worldofwedgwood.com/files/images/site_map/access_statement_for_world_of_wedgwood_2017.pdf

Awards List

Visit England Gold Accolade 2017 Visit England Guided Tour 2017 Silver Award Enjoy Staffordshire Large Visitor Attraction of the Year 2017 Highly Commended Enjoy Staffordshire Guided Tour of the Year 2017 Gold Award

Toilets

We have three separate toilet areas on site, which are located in the World of Wedgwood Reception Atrium, The Dining Hall, and the Wedgwood Museum. All toilets are located on the ground floor All three toilet areas have accessible toilets with wide doors and baby changing facilities. All accessible toilets have a safety chord and handles fitted.

Staff

All staff at World of Wedgwood are responsive to all visitors needs and will provide assistance and advice to ensure each visitor receives a memorable experience.

Assistance dog facilities

Assistance dog exercise facilities

Dogs can be exercised around the Wedgwood Estate but must be kept on a lead.

Other assistance dog facilities

Assistance dogs are welcomed throughout all areas of the attraction. Water bowls for dogs are situated around the Courtyard. Non-assistance dogs are allowed in the World of Wedgwood Courtyard, however are not allowed to enter any building.