Venue Description

In the heart of London's West End, Wigmore Hall is one of the world’s great concert halls, specialising in chamber and instrumental music, early music and song. Now approaching its 115th birthday, Wigmore Hall is livelier than ever, offering music-making of outstanding quality and an array of activities in the broader community. With its infectious sense of adventure, it consistently captures the public imagination and broadens its audiences’ horizons. The Hall also has its own award-winning record label, and regularly broadcasts concerts on BBC Radio 3.

Accessibility

The Box Office and Auditorium are on the ground floor and are accessible from the main entrance on Wigmore Street. The main front doors are not automatic or push pad doors but staff are on hand to assist visitors. All other public areas of the Hall, including the Restaurant and toilets, are accessible by lift, with the exception of the Auditorium Balcony up to which there are 24 steps.

Accessibility Guide

Accessibility Guide Link: http://wigmore-hall.org.uk/visit-us/access

Accessible Performances

We currently have a few relaxed, or open audience, performances, some of which are designed for groups with specific needs. This is an avenue we wish to explore further and will develop in 2016.

Awards List

Bronze Charter Mark from Attitude is Everything

Toilets

We have a large disabled toilet, accessible by lift, although this is not a Changing Places Toilet.

Staff

We have started and continue to train the Front of House team with specific Access training delivered by Attitude is everything. We are also training to be Dementia Friends in conjunction with the Alzheimer’s Society.

Assistance dog facilities

Assistance dog exercise facilities

Visitors are welcome to take Assistance dogs into the Auditorium, or you can leave your dog to be cared for in a designated area by a member of Wigmore Hall staff while you enjoy the performance. If you would like this service, please inform the Box Office staff when you make your booking, or email access@wigmore-hall.org.uk If you would prefer to enjoy the performance with your dog by your side, we can advise you on which seat(s) to book.

Other assistance dog facilities

Dogs can be left with a designated member of staff who will provide fresh drinking water and a comfortable place to reside whilst you enjoy the performance. If you wish to have a dog with us during the performance, please inform the Box Office staff when you make your booking.