Venue Description

This Museum brings industrial history to life in a 150-year time capsule of working engines and social history, which tells the story of drinking water supply, and has something for all the family – including a unique Heritage Water Park for children. The Museum prides itself in offering a hands-on learning experience for all members of the Community including visitors who need support to fully enjoy the Museum’s collection. Tours of the Museum are led by Volunteers and tailored to the needs of all visitors. ‘Excellent wheelchair access to all parts of the Museum’ http://www.disabledholidayinfo.org.uk/hereford.htm

Accessibility

'Excellent wheelchair access to all parts of the museum, the exception being the hydraulic ram in the well area and even here access has been considered where a close circuit tv has been put in to allow wheelchair users to see.' 'There is an excellent wheelchair users access guide for the museum showing alternative routes around the buildings', which can be downloaded from the Museum website. http://www.disabledholidayinfo.org.uk/hereford.htm

Accessibility Guide

Accessibility Guide Link: http://www.disabledholidayinfo.org.uk/documents/waterworks1.pdf

Awards List

Registered charity Full Museum Accreditation See reviews on Trip-Advisor http://www.tripadvisor.co.uk/Attraction_Review-g186302-d6015323-Reviews-Waterworks_Museum-Hereford_Herefordshire_England.html

Toilets

Our wheelchair accessible toilet was recently assessed in an independent access audit as meeting minimum required standards.

Staff

The Museum is wholly operated by Volunteers - the knowledge, enthusiasm and commitment of who is regularly commented upon in visitor feedback.

Assistance dog facilities

Assistance dog exercise facilities

The Museum is located close to the River Wye and near land on which a dog may be exercised.