Venue Description

Eight award-winning ground-floor self-catering cottages, sleeping 4-8 people, designed with mobility, hearing and vision impaired guests in mind, in the South Downs National Park (sleeping a maximum of 54 in total). In the terrace of original cottages there area oak floors, non-slip surfaces in the kitchens and bathrooms. We have paved patios in the individual enclosed gardens making it easy to move around and 4 parking bays with accessible paths leading to cottages, swimming pool complex and event room. All furniture can be moved to suit guests requirements and floor plans in the Access Statement ensure guests know what to expect before arrival. Silver Birch and Woodbrook are both M3a rated and sleep from 8 people to 4 people respectively. Both have accessible wet room and accessible kitchens. Hedgehunter (M2) and Teal (M3) have wet rooms and Teal's kitchen is adapted for independent wheelchair use. Guests can pre-order specific accessibility equipment for free and additional items can be hired and installed prior to arrival from a local supplier as required. Bedrooms can all be made up as either twin or super kingsize double beds and they all have blackout blinds, TVs and en-suites. Skeldale (M1, V1, H1) is a self-contained cottage with a very large enclosed garden, carpets and central heating, 1 double, 1 twin and 2 zip-and-link bedrooms. Bathrooms are not en-suite but there is a very large family bathroom, separate shower room and separate toilet.

Accessibility

Ground floor access throughout (except for Skeldale Cottage). We have 4 disabled parking bays with accessible paths to all cottages, the indoor pool and the event room. There is an accessible path to the road. The new indoor swimming pool is ground floor accessible, with an accessible bathroom and toilet and an accessible hoist for the Jacuzzi and the pool. The hoist has a hard moulded seat and a strap seat. The swimming pool is heated to 30 to 31 degrees. The pool is level deck and is 1.45m deep. We now have a new event room/games room, which is also ground floor accessible and has a disabled toilet. Download and print the Access statement from our website on the Accessible Page menu. You can also request a copy, for full details of the adaptations and equipment available. We offer free accessible equipment - also available to download on our Accessible page as a PDF. For specialist equipment a local company will deliver profiling beds, hoists and other equipment.

Accessibility Guide

Accessibility Guide Link: https://www.wallopswoodcottages.co.uk/accessibility/

Access Statement

Access Statement Link: https://www.wallopswoodcottages.co.uk/wp-content/uploads/2019/10/Wallops-Wood-Cottages-Accessibility-Guide-July-2019-compressed.pdf

Awards List

Beautiful South Gold Award in Access and Inclusive Tourism 2019-2020 (Visit England) Rural Business Awards National Winner 2019 Visit England Awards For Excellence Rose Award 2018 Visit England Dog Friendly Business of the Year GOLD award 2018 4* Gold (Quality in Tourism). Silver (Green Business Tourism Scheme). M1, M2, M3, H1 and V1 rated (National Accessible Scheme). Gold (Access for All Tourism) and Silver (Self-Catering Provider of the Year) at Beautiful South Awards 2015. Gold (Access & Inclusivity) and (Self-Catering Holiday Provider of the Year) and Bronze (Liz Horn - Customer Service Superstar) at the Beautiful South Awards 2016.

Toilets

Teal (M3) and Hedgehunter (M2) have wetrooms with height adjustable hand basins and plenty of room for wheelchair users. Removable grab-rails can be installed wherever required and toilet raisers are available. Silver Birch has 2 wet rooms with height adjustable hand basins, room for wheelchair users and removable grab rails can be installed. Woodbrook has one wet room height adjustable hand basins, room for wheelchair users and removable grab rails can be installed. The swimming pool has one bathroom/wet room with toilet with a low hand basin. The games room /event room has one disabled toilet and is ground floor accessible.

Staff

The property is owned by Katherine and Andrew Graham. All staff have undertaken the Welcome All refresher course in February 2017. The staff is made of local people who know the area well and all have experience of looking after family members and friend with a variety of disabilities.

Assistance dog facilities

Assistance dog exercise facilities

Up to two pets or assistance dogs are welcome in each cottage for a supplementary charge of £25 per animal to cover additional cleaning. We ask that worming and fleas control programmes are up to date for the benefit of your pets and as a courtesy to subsequent guests in your cottage. If you are going for a long day trip without your dog, or need someone to exercise your dog daily during your stay, we can put you in touch with a local dog walking service. We have a thermostatically controlled shower adjacent to the housekeeper's house, where guests can shower their dogs after a lovely country walk if needed.

Other assistance dog facilities

We now have a dedicated 'Dog' page on the website which lists all items included in the complimentary 'Dog Basket' including, holiday tags, blankets and throws for the furniture, bowls, towel, treats and toy to keep. Dog beds and crates are also available to borrow and information on dog friendly days out and dog walkers, groomers and vets is also provided.