Venue Description

The V&A has unrivalled collections of contemporary and historic art and design. It houses some of the world's greatest resources for architecture, fashion, photography, theatre and performance, sculpture, contemporary design, ceramics, Asian art and design, furniture, textiles, jewellery, metalwork and many more. There is extensive online access to authoritative information and the knowledge of leading experts.

Accessibility

Both the Cromwell Road and Exhibition Road entrances are accessible with both ramps and stairs. The tunnel entrance is not fully accessible and has stairs with no lift access. The doors at the Cromwell Road entrance are automatic and can be activated by a push plate button. The Exhibition Road and the Tunnel entrance doors are push-pull glass doors. The museum has 18 split levels some of which are ramped with 100% wheelchair access throughout the museum. The museum has lifts which provide access to all levels throughout the building. In Gallery 40 and the Jewellery Gallery platform lifts provide access to upper levels.

Accessibility Guide

Accessibility Guide Link: http://www.vam.ac.uk/page/d/disability-and-access/

Accessible Performances

All event and performances can be made accessible on request.

Awards List

Sense Arts Partnership Award 2014 Adapt Trust Award for Access Excellence 2006

Toilets

There are four accessible toilets on the premise with step free access and doors wide enough for manual and power wheelchair. All accessible toilets are fitted with grab rails including easy turn locks and taps.

Staff

All V&A staff have been trained in: Disability and customer services Disability awareness with a focus on hidden disabilities Visual awareness, including touch object and description. Deaf Awareness, including how to communicate with hearing impaired people Mental Health awareness Learning Disability awareness

Assistance dog facilities

Assistance dog exercise facilities

The nearest park for Assistance Dogs to exercise would be Hyde Park (approximately 800 meters away).

Other assistance dog facilities

We offer water bowls which are available on request. The Museum does not have a dedicated spend area for Assistance Dogs.