Venue Description

The first dedicated design museum in Scotland, V&A Dundee explores the brilliance of Scottish creativity and showcases the best of international design and innovation. ‘Enriching lives through design’, V&A Dundee provides a place of inspiration, discovery and learning and has been designed as an inclusive and accessible building, a place where everyone feels welcome, a living room for the city of Dundee. Inside the museum visitors can enjoy the Scottish Design Galleries which is home to around 300 beautiful and innovative objects telling the story of Scotland’s design heritage - its past, present and future. V&A Dundee also boasts one of Scotland’s largest museum grade exhibition spaces, that will host exhibitions from the V&A in London and other major international institutions as well as shows curated by V&A Dundee. A restaurant located upstairs and a café in the heart of the main hall feature menus created by our award-winning catering partner, Heritage Portfolio. Retail spaces and dedicated learning rooms can also be found inside the museum to accommodate the engaging and exciting programme of events and workshops we offer, inspired by our building and exhibitions, to delight visitors of all ages and so that everyone can share our enthusiasm for design.

Accessibility

Designed as an inclusive and fully accessible building, we aim to provide equal access to V&A Dundee and our facilities, for everybody who wants to visit. A range of access provisions are available and accessible toilets can be found on every floor. There is a Changing Places toilet on Level 1 of the building. We also have a limited number of wheelchairs for loan free of charge, which can be secured in advance by emailing access@vandadundee.org. A quiet room is available in the building for anybody who might need to use it. Hearing loops are available at every service point in the museum and assistance dogs are welcome in the building. Dedicated disabled parking bays are located outside the museum, on the access road to the east of the building. From here, there is stepfree access to the museum and seating provided on route. V&A Dundee staff will receive access training and will be mobilised to offer assistance and information, to ensure all visitors will be treated with equal respect and welcomed according to their individual needs. The museum also offers a programme of guided tours for people with visual and hearing impairments. More information can be found about this by emailing access@vandadundee.org.

Accessibility Guide

Accessibility Guide Link: https://www.vam.ac.uk/dundee/info/accessibility

Toilets

V&A Dundee has accessible toilets on all three levels, which can all be reached by one of two lifts in the public areas. Accessible toilet dimensions around the building are as follows: Door width: 92cm Toilet height: 47cm Space to side of toilet: 91cm Room width: 160cm The Changing Places facility has a door width of 97cm

Staff

Our Visitor Assistants have received accessibility training that covers disability awareness and challenges the attitudes and perceptions of disability, to ensure that we have a team of people who are confident in their interactions and a fully inclusive museum. We also offer a programme of guided tours for people with visual and hearing impairments. More information can be found about this by emailing access@vandadundee.org.

Assistance dog facilities

Assistance dog exercise facilities

Assistance dogs are welcome at V&A Dundee. Slessor Gardens is located across the road that is directly outside of the museum and the route is step-free between the museum and the grassy area, an ideal place for walking a dog.

Other assistance dog facilities

Water bowls are available upon request at the information desk by the visitor entrance.