Venue Description

Titanic Belfast, located at the heart of Titanic Quarter - only a short walk from Belfast’s city centre, is not only an architectural triumph for the city, but it houses the world’s largest Titanic visitor experience. Situated beside the Titanic Slipways, the Harland and Wolff Drawing Offices and Hamilton Graving Dock – the very place where Titanic was designed, built and launched in 1912, the iconic six-floor building tells the story of the Titanic from her conception in Belfast in the early 1900s, through her construction and launch, to its maiden voyage and subsequent place in history. The self-guided Titanic Experience, featuring 10 interactive galleries that explore the sights, sounds, smells and stories of Titanic, as well as the City and people which made her, is an unmissable experience which brings history to life in an unforgettable way. Having just undertaken a £4.5 million refresh in 2023, the world-class visitor attraction has introduced a new theme – the pursuit of dreams, and boasts a stunning new artefact collection and an illuminated 7.6m long scale model of RMS Titanic which is suspended from the ceiling and fully rotates in sync with state-of-the-art projections for a truly immersive experience. The venue also includes conference and banqueting suites which can be hired for private or corporate functions.

Accessibility

Titanic Belfast is surrounded by a flagged Plaza which is fully accessible. The building itself has four entrances, all with level access. The main door is revolving, while the other 3 entrances are automatic bi-parting. Disabled parking is available on 2 levels of the underground car park. Ticket desks all have lowered counters, and there are 2 scenic lifts within the Atrium which take visitors to all levels of the experience. All circulation spaces and galleries at Titanic Belfast are fully accessible, with seated rest spaces throughout. A number of wheelchairs can be reserved on request.

Awards List

Titanic Belfast was rated a 5 Star Visitor Attraction by Tourism NI and has been named on SAGA’s leading accessible attractions list.

Toilets

There are accessible toilet facilities in the following areas: 1 Toilet - Entrance from car parking on level -1 1 Toilet - Atrium level 2 Toilets - Level 1 1 Toilet - Gallery One 1 Toilet - The Andrews Gallery 2 Toilets - Level 2 1 Toilet - Gallery Six 1 Toilet - Gallery Seven 2 Toilets - Level 5 Banqueting Suites All accessible toilets have emergency alarms and communication points which go back to a 24hr manned security room. There is a Changing Places facility on Level -1 at the entrance from the car park. Changing Places are fully accessible toilets and changing rooms for individuals with additional needs, that provide sufficient space and equipment for people who are not able to use the facilities independently. The facilities include a height adjustable changing bench, a ceiling hoist, a peninsular toilet, shower, adjustable basin and privacy screen. Access is provided via a Radar key, if guests do not have a key but require use of the facilities, this can be requested at Visitor Services.

Staff

As recognised ambassadors, we are continually working to further develop our five-star customer service by ensuring that all our visitors’ access requirements are not only fully met but exceeded. Titanic Belfast staff are fully trained to deal with all customer needs. British Sign Language Training, Dementia Training and Disability Awareness Training form a core part of our staff induction process. All staff are Worldhost Trained and offer excellent customer service to all our visitors.

Assistance dog facilities

Assistance dog exercise facilities

Titanic Belfast is located in Titanic Quarter which has multiple public spaces and is in close proximity to Victoria Park which is perfect for exercising dogs.