Venue Description

The Roman Baths is one of the finest historic sites in Northern Europe, and one of the most popular heritage attractions in the UK.

Accessibility

Lifts are available and 90% of the site is accessible to wheelchair users. There is level access from the Abbey Church Yard entrance to most of the ground floor areas. Access to the teaching space, mezzanine displays, lower museum, Great Bath and East Baths is via four accessible lifts. For visitors with hearing impairments we have British Sign Language tours available on Opus Touch handsets available free of charge with your ticket. These are issued beside our audioguides. If you are a hearing aid user, we can provide you with an audioguide compatible with the "T" switch on hearing aids. We can also provide a printed copy of the audioguide text. For visitors with visual impairments we have some Braille information panels and tactile models as well as a more descriptive audioguide for people with visual impairments, which describes things in greater detail. Braille transcripts of the audioguide are available on request. We are happy to arrange object-handling sessions for groups with special needs. We have an Accessibility Guide and also specific guides for visitors with autism and claustrophobia. For visitors with autism we can provide quiet spaces and we have a number of resources to support a visit.

Accessibility Guide

Accessibility Guide Link: http://www.romanbaths.co.uk/accessibility

Access Statement

Access Statement Link: https://www.accessibilityguides.org/content/roman-baths-pump-room

Awards List

2017 - Bristol, Bath and Somerset Tourism Awards "Access and Inclusivity", Gold Award 2016 & 2017 - Autism Friendly Award from the National Autistic Society 2015/16 South West Tourism Excellence Awards - Joint Gold Award for Access and Inclusivity

Toilets

There is a unisex accessible toilet with level access next to the reception hall. The fire alarm includes a flashing light. The surface of the floor is non slip laminate. Door width: 890mm (35in); with emergency pull cord and response provided. Support rails but limited transfer space on the left: 540mm (21in) width. Height of WC from floor to seat: 480mm (18 ¾ in). From far wall to front of toilet: 1420mm (55 ¾ in). Basin with mixer lever tap. A second unisex accessible toilet is at the West end of the Kings Bath corridor which is immediately after the Temple Precinct area. This toilet is accessed by a Radar key which is available from our staff. Emergency pull cord and response provided. There are support rails each side of the toilet and each side of the basin. There is a basin with mixer lever tap and a baby changing table. The fire alarm includes a flashing light. The surface of the floor is non-slip laminate. There are baby changing facilities. From the lift to the public toilet, the route is 851mm wide, or more. The toilet door is 889mm wide. The direction of transfer is to the left. There is 1168mm at the side of the toilet. The toilet seat is 482mm high. The nearest full size wheelchair accessible WC is at the Victoria Art Gallery in Bridge Street.

Staff

Staff are all trained in disability awareness and customer care including autism awareness, Dementia Friendly as well Visit England's Welcome All training. Some staff have BSL training.

Assistance dog facilities

Assistance dog exercise facilities

Please ask a member of staff.

Other assistance dog facilities

Water bowls are available for assistance dogs. Please ask a member of staff.