Venue Description

We are a road side diner situated on the A82 and close to the West Highland Way at Tyndrum, half way between Glasgow and Fort William. We serve award winning locally sourced and homemade fish and chips and other fast food favourites in addition to delicious homebaking and great coffee in a casual envirnoment. We offer a welcoming and inclusive atmosphere which does at times makes us very busy and whilst we don't take bookings, the only exception to rule is specially for disabled customers. All our team are trained in Visit Scotland's Accessible Tourism Customer Service Training to help make your visit as enjoyable and smooth as possible.

Accessibility

The cafe is fully accessible for wheel chair users. We have disabled parking bays and a ramp into the cafe through doors wide enough for wheel chairs. The cafe is all on the level once inside and up the ramp from the car park so there is no issue with full movement around the cafe and to the disabled toilet unless we are full up. We have a lowered counter area so that wheel chair users can easily order from their chairs. We have a low seating area which is wheel chair accessible with movable furniture.

Access Statement

Access Statement Link: https://www.accessibilityguides.org/content/real-food-cafe

Awards List

We have won numerous awards 2018 Gold Awards in the Free From Eating Out Awards for Fish and Chips and in the Creme de la Creme section Silver Award Winner in the TGO Magazine Outdoor Awards for Best Walkers Cafe Regional Finalist - Visit Scotland's Thistle Awards Finalist - Scottish Modern Apprenticeship Awards - Best SME Employer We hold an A Grade as an 'Accredited Caterer' from Coeliac UK for the service of Gluten Free food. We are holders of the NFFF Quality Award (National Federation of Fish Fryers) Visit Scotland's Taste Our Best Quality Assurance Scheme We are members of The Scotch Beef Club We are MSC certified ( Marine Stewardship Council) We are featured in the 2019/2020 Lonely Planet Guide

Toilets

We have a designated disabled toilet with access for wheelchairs with turning space, grab rails and easy turn locks.

Staff

All our staff have undertaken the Visit Scotland's Accessible Tourism Customer Service Training Course. We plan to have a few staff trained in basic sign language during 2019.

Assistance dog facilities

Assistance dog exercise facilities

We allow and welcome dogs.

Other assistance dog facilities

We have water bowls and dog biscuits!