Venue Description

Visit Our Magical Apothecary in York The Potions Cauldron, your local wizard shop, is situated in England's oldest shopping street at 9¾ Shambles, York YO1 7LZ. Shambles is York’s most historic street and a must see for any visitor to the city. The street dates back to 1086 and was mentioned in the Domesday Book. Shambles has been described by Visit England as "the real Diagon Alley", thanks to the several magical and movie themed shops. Once inside the shop you will find all the magical potions that were originally served centuries ago as well as the chance to visit the secret Potion Room, enjoy our Adult Cauldron Experience from £24.99. Remember, you can also buy our magical products in our online shop or visit The Potions Academy and experience the 'Potions Class' and 'Broom School'. Strictly for over 18s! Experience our 5 STAR rated Adult Cauldron Experience. (See the reviews on Google for yourself!) This lasts 50 minutes and includes a welcome tipple and two magical potion cocktails, plus a chance to see the magic of our Secret Potion Room for just 24.99 per person. (Please note... this is a magical experience, NOT a cocktail-making class!)

Accessibility

There is level access through the front entrance. To gain access to the pavement you should go to the Pavement street end where there is a dropped curb on the right hand side as you look up the Shambles from the pavement. We are located about 3 quarters of the way down the Shambles, which can be a very busy street. The shop is very small in size but the staff will assist you where they can and help with any products you might want to see or know more about. Due to the space in the experience room and the shop we can only accommodate one wheelchair user in a standard sized wheelchair during the experience. Please call or email to check availability before making your booking. We offer Sensory bags for use in our Experience. These include Ear Defenders, a Squishy Potion Cube, a Sensory ball, a Wiggly wand and a Sensory wand.

Accessibility Guide

Accessibility Guide Link: https://www.thepotionscauldron.com/accessibility

Access Statement

Access Statement Link: https://www.thepotionscauldron.com/accessibility

Accessible Performances

We have some relaxed shopping hour dates in 2024 where we will have fewer people in the shop, no flashing lights or noises, no music and a calmer atmosphere, these are between 09:00 and 10:00am. Please see the website for dates https://www.thepotionscauldron.com/accessibility

Awards List

Trip Advisor Travellers' Choice award winner 2024. Visit York Tourism Awards Retailer of the Year 2024. Made in Yorkshires Manufacturing Innovation award winner 2024

Toilets

The venue does not have toilets for use by the public as they are not accessible due to the nature and size of the venue.

Staff

Some of our staff have Welcoming All training which is a Welcome to Excellence accredited course. All of our staff are Dementia Friends and take on this training at Induction. Basic Makaton training is arranged for our staff in November. Autism Awareness courses will also be run for our staff.

Assistance dog facilities

Assistance dog exercise facilities

There is a grassed area called Tower Gardens and St George's Field, near the river, which is about a 15 minute walk from The Potions Cauldron.

Other assistance dog facilities

We have a dog bowl for use by Assistance dogs. Please ask a member of staff if you require this during your visit to us.