Venue Description

Based in the jewel in the crown of Irish Tourism, Killaney in Co. Kerry, the Gleneagle Hotel is at the heart of the Irish welcome. The Gleneagle Hotel is one of Ireland’s best loved hotels. It is renowned for its live entertainment and leisure facilities but is equally popular for its friendly hospitality and great atmosphere. We offer an incredible selection of room types including doubles, twins, triples, family rooms, family suites and double suites. They also have superb self-catering apartments, each with two bedrooms, two bathrooms, an open plan living area, kitchen and dining area. We have made accessibility one of our key products and are one of the first hotels to be accredited with the ENAT (European Network for Accessible Tourism) World Access for All certifications. Adjacent to The Gleneagle Hotel, stands the INEC Arena - one of Ireland’s leading entertainment venues. The INEC regularly hosts many leading performers and shows from around the world. The INEC Acoustic Club provides a more intimate venue where you can catch your favourite artists up close while dancing in The Gleneagle Ballroom, late into the evening, is a long standing tradition at The Gleneagle. The Aquila Club leisure centre has all the leisure facilities you could possibly wish for; a 25m swimming pool, kiddies’ pool, gym, squash and tennis courts, pitch and putt, snooker and children’s activity centre, while the Eager Eagles Kids Club and Teen Zone run during the school holidays. There are a number of dining options available. The Flesk Restaurant opens daily for breakfast and dinner. Its menus feature a selection of classic dishes featuring locally sourced produce. O’D’s Restaurant is renowned for its steak dishes, sizzling fajita platters and contemporary salads. The Backstage Bar serves an extensive bar food menu including daily specials, it also offers an extensive kids menu.

Accessibility

Main Entrance • The main entrance can be reached by a ramp of 10 metres, 143cm wide to the side of the front door. • The slope of the ramp is 5%. • The ramp has one double handrail on the left-hand side, going up. • The main entrance door has level access. • The main entrance has 5 steps to front if you do not want to use ramp. • The clear width of the ramp is 143cm. • The main entrance door is automatic, sliding, with an opening width of 160cm. • There are safety markings on large glass doors or windows to avoid people walking into them by accident. • The entrance is well lit. • The entrance is covered/sheltered. Lifts/Elevators • There are lifts to all guestroom and meeting room floors. • The clear opening width and the internal floor dimensions of the lift cabins are: Lift A width 103cm X 136cm depth Lift B width 123cm X 191cm depth Lift C width 110cm X 130cm depth • The lift control buttons are at a height of 92cm above floor level. • The lift control buttons are marked in Braille. • The lift stops are announced visually.

Accessibility Guide

Accessibility Guide Link: https://www.gleneaglehotel.com/files/hotel/hotel-a/The_Gleneagle_Access_Guide_Feb_2019_(3).pdf

Access Statement

Access Statement Link: https://www.gleneaglehotel.com/en/mission-statement-access-policy-action-plan/

Awards List

Failte Ireland 3 Star Hotel Certified Member of ENAT (European Network for Accessible Tourism) Excellence in Event Management/Leaders in Accommodation Award 2018 (The Public Sector Magazine)

Toilets

Public Use Accessible Toilets There is one public use fully accessible toilet in the corridor behind the Backstage Bar. This facility has fully automated push button opening and locking system. There is a baby changing facility in this unit. Backstage toilet door opening 86cm Floor width 180cm Floor length 239cm Clearance height from floor to sink base 61cm Floor to toilet seat top 50cm Height to lip of baby changing unit 80cm The unit has 2 vertical grab bars by the sink, 1 beside the toilet, 1 fixed horizontal bar and 1 dropping horizontal bar by the toilet. There are a number of mobility friendly toilet aids in both the male and female general public toilets beside this accessible unit. There is a mobility friendly toilet opposite the entrance to the shop.

Staff

Staff Training Our staff receive ongoing management and operations training in universal accessibility awareness, diversity and inclusion. In so doing, we strive to offer the highest quality of service to all our guests and to be a leading inclusive employer.

Assistance dog facilities

Assistance dog exercise facilities

Killarney National Park is just a short distance from the hotel for the exercising of assistance dogs.

Other assistance dog facilities

Assistance/Guide dogs • Assistance and guide dogs are allowed and welcomed on our premises. • We provide water bowls for assistance/guide dogs.