Venue Description

Vet and author James Herriot declared the tremendous view from the dramatic Sutton Bank escarpment over the Vale of Mowbray and the Vale of York, the "finest in England". So why not stop at the top of the bank, visit the shop and blow away the cobwebs? Head into the National Park Centre for info on walks, wildlife and the wider National Park. You'll find an excellent gift shop with a range of unique local products. Our friends at Park Life Café offer a wide selection of drinks, snacks and main meals to eat in or takeaway. Sutton Bank Bikes offer cycle hire, training and skills courses, a bike wash, repair and servicing as well as bikes and gear for sale. Mobility scooters, including two trampers are available for those with access needs. Parking: £3.50 for two hours or £5.50 for all day. Yearly and weekly car park passes available. Entry to the Centre is FREE.

Accessibility

Wheelchair loan One electric scooter and one manual wheelchair are available free of charge for use inside the Centre and the grounds. Tramper hire (x2) The Tramper is an electric all-terrain mobility scooter available for use at the Centre. The Tramper has been designed specifically to cover rough ground including mud, grass, cambers and steeper inclines safely, allowing visitors with limited or poor mobility, who have difficulty walking to explore iconic beauty spots in the North York Moors. The North York Moors Mobility scheme has been set up in partnership with Outdoor Mobility. It's part of our continued commitment to make more of our beautiful places accessible to those who are less physically able. To hire the Tramper, you must be an existing member of the North York Moors Mobility scheme. Members can currently hire them on daily on a pre-booked basis. For membership and bookings - head here: https://www.outdoormobility.org/ Tramper information •The Trampers are available daily at Sutton Bank from 11am to 3pm •First time users must undertake a short training session to become an Annual Member for £15 or as Temporary Member for £2.50 (which lasts for two weeks and can be upgraded to a full membership by paying the difference) •Annual membership lasts 12 months and, as well as the two Trampers in the North York Moors, members can also make use of the Trampers at sites in the Lake District, North Pennines and all 47 Countryside Mobility sites in South West England •To avoid disappointment, please make all bookings in advance •Trampers are limited to a speed of 4mph with an age restriction of 14 and above •The maximum weight limit to use a Tramper is 25 stone (158 kilos) •Hire duration depends on site and route •Hire is free for all members •Please show your member card at the Centres to show you’ve had training To find out more and to start exploring, book your Tramper session through the North York Moors Mobility website. Internal access From the main foyer, you can access the café (through double outward opening doors, approximately 1.7m wide) and the main centre area (through automatic sliding doors). The Centre is at ground level and there are no internal steps or ramps. The surface is a mixture of carpeting and stone flag floor (which can be uneven in places). Seating is available in the exhibition, the foyer and the café. Access to the grounds Paths around the grounds are mainly flat or have shallow gradients. Paths are tarmac. The courtyard surface is stone sets. We have three wheelchair accessible picnic tables located in the grounds. Our staff will be happy to point them out. Access beyond the Centre building A path has been created from the Centre to a wheelchair/pushchair accessible viewing platform. Distance = approximately 700m, with a hard compact surface. A circular route can be followed back to the Centre, which has a minor road crossing. Distance = approximately 1000m. The path to the White Horse is wheelchair and pushchair accessible. Distance is approximately 2.5km one way with a hard compact surface. There is a major road crossing to join the path. You can see our full accessibility guide here: https://www.accessibilityguides.org/content/sutton-bank-national-park-centre

Accessibility Guide

Accessibility Guide Link: https://www.accessibilityguides.org/content/sutton-bank-national-park-centre

Access Statement

Access Statement Link: https://www.accessibilityguides.org/content/sutton-bank-national-park-centre

Awards List

Tripadvisor Excellence Certificate 2023 Accessibility Champion 2023

Toilets

The toilets are located next to the main courtyard area. A unisex RADAR-accessible toilet is also located off the main courtyard. A key is available from the Information Desk. You can also purchase your own RADAR key for £3.60 from the Information Desk. Baby changing facilities are located in the RADAR-accessible (disabled) toilet as well as in the female and male toilets.

Staff

We hope you find Sutton Bank National Park Centre an enjoyable experience. Our staff are always keen to help and if you have any suggestions about what we could improve, please let us know.

Assistance dog facilities

Assistance dog exercise facilities

Assistance dogs are welcome to the Centre, dogs must remain on a lead but are able to access all the walking trails around the site.

Other assistance dog facilities

Water bowls are situated outside the Centre and around the café.