Overview

From the minute we arrive, it was clear that the owners of this beautiful property were caring sharing people, who knew exactly what was needed to make an accessible holiday a successful. Every aspect of our needs had been taken into account. The equipment we borrowed was clean and fit for purpose. We cannot fault the holiday and can't wait to go back. Beautiful property, glorious surroundings, professional, friendly helpful owners who gave a very warm welcome. Perfection! What more could we ask.

Transport & Parking

Parking was very good. A short walk from the front doors of all the properties. It was spacious, allowing for wheelchairs or walkers to manoeuvre between vehicles

Access

On arrival, we were shown to our cottage by Richard. He showed me over the property, explained where everything was and said if we needed anything including more equipment, we just had to ask. As they live at the property there were no worries about getting hold of them. Although they were always around, always quietly unobtrusive,friendly and courteous. A low level ramp to front door, it opened outwards and had a retainer bar to hold it open so no struggling with wheelchair and door, and the door didn't take up space in the hall. Maximum use of space. Doorways were wide, furniture laid out to allow maximum access. Ground floor bedroom which was next door to the accessible bathroom/wet room. Good shower , even the taps had coloured easy grip handles. Rails round the toilet, space to put a toilet raiser over. Loads of room to manoeuvre. Really good. Beds....in the twin accessible room one ordinary bed and one electric height adjustable with a proper mattress.. Room again spacious. Other bedrooms were upstairs one twin one double. Both rooms had shower rooms/toilet, close by everything was comfortable and clean.

Toilets

Totally accessible ground floor toilet, next door to bedroom, not far from living room. Rails around toilet, I think the toilet was a normal height, we used a shower commode chair over the toilet as it was a better height, but I believe a toilet raiser is available. Plenty of room for two carers to assist

Staff

Owners, incredibly helpful, friendly approachable. Welcomed any comments, as it helps them to learn exactly how visitors need things. Very proud of their venture, and rightly so. Always looking to improve their service.

Anything else you wish to tell us?

A magical place, beautiful, tranquility on the doorstep, friendly and comfortable. Close to the coast and the moors, shopping available locally. Great place. Wouldn't hesitate recommend this place to anyone.

Venue Manager responded to this review

Thank you so much for the kind words