Venue Description

There's more than ever to see and do at Stirling Castle. Step inside the Royal Palace and meet costumed characters in the roles of royalty, bodyguards and servants who give insights into the Stewart royal court. Book tickets in advance for the best price and guaranteed entry. 29 Mar to 30 Sept: 9.30am to 6pm (last entry 5pm) 1 Oct to 28 Mar: 9.30am to 5pm (last entry 4pm)

Accessibility

Visitor centre Admission tickets are puchased in the shop in the entrance courtyard. It has wide doors and is step-free. An induction loop is available. Monument The main route through the castle is 160m long from the gate to the Inner Close. It is surfaced with cobbles and has a maximum gradient of 1:9. The refurbished Royal Palace of James V can be entered from the Inner Close. Within the palace apartments there are no steps and the surface is smooth. A lift can take visitors to the Stirling Heads Exhibition on the first floor. The Vaults have step-free access from the Inner Close. The Argyll and Sutherland Highlanders’ Museum has 26 stone steps up into it. The Great Kitchens are accessed down a set of 7 even steps with a handrail to the left hand side. The Tapestry exhibition is in the Nether Bailey, 200m from the Outer Close along a cobbled track with a maximum downward gradient of 1:7. Special features There are interactive and multi-sensory displays in the Vaults. An audio-descriptive audio guide is available on request. There is an exhibition on the castle within the Queen Anne Gardens. Access to this is on the level. The castle has three shops. All have wide doors and step-free access. Ear Defenders A limited number of adult and children's ear defenders are available at this site. Please ask a member of staff when your ticket is scanned if you want to borrow them.

Accessibility Guide

Accessibility Guide Link: https://www.historicenvironment.scot/archives-and-research/publications/publication/?publicationId=792edbb6-5c20-40cd-9460-a5b600ecfd11

Access Statement

Access Statement Link: https://www.stirlingcastle.scot/access-for-all

Toilets

There is an adapted toilet off the Guardroom square, in the cafe and in the Great Hall.

Staff

All our Staff have received Customer Care Training to ensure all visitors to the Castle receive a high standard of service.