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P&O Ferries

P&O Ferries Holdings Limited, Folkestone, CT17 9TJ, United Kingdom | 01304 863000 | Website

Venue Description

With over 180 years of rich heritage and experience, P&O Ferries has been cemented as a household name for ferry services, with our fascinating history helping us to become the reliable and dependable establishment that you know today. Our ships sail across the English Channel, North Sea, and Irish Sea. We have a fleet of more than 20 ships and operate more than 30,000 sailings a year at peak times. In addition to sailing on eight major routes including England to France, Northern Ireland, the Republic of Ireland and Holland, we also operate intermodal continental hubs at Zeebrugge and Europoort. In addition, we also have our own logistics arm, P&O Ferrymasters. Every year we carry more than 10 million passengers, 1.6 million cars, and 2.2 million freight units.

Accessibility

At P&O Ferries we want to ensure all passengers have a safe, comfortable and enjoyable sailing with us, particularly those who may require additional assistance. That’s why we are dedicated to ensuring we can accommodate our passenger’s needs and special requirements as best we can. If you or someone you are travelling with has a disability, hidden disability or reduced mobility, you will need to advise us of the level of assistance that you will require for your travel when you make your booking. This will allow our teams to ensure we can accommodate your needs ahead of your journey with us, so you can have a safe and enjoyable experience. Should you not find the information you are looking for or have a query relating to travelling with a disability, please contact our friendly customer service team via email and they will happily assist you with your query. We look forward to welcoming you on-board! Accessible Travel Link > https://www.poferries.com/en/accessibility Sensory Guide Link > https://www.poferries.com/en/sensory-guide

Accessibility Guide

Accessibility Guide Link: https://www.poferries.com/en/accessibility

Access Statement

Access Statement Link: Disability and Accessibility Guide.pdf

Toilets

All ports that we sail to are disabled friendly and all provide accessible toilets.

Staff

All of our frontline staff have received full accessibility training, including invisible disabilities.

The venue says it has...

  • Carer Discount
  • Dedicated Seating
  • Disabled Access
  • Disabled Parking
  • Overnight Accommodation
  • Access Statement
  • Online Booking

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User Ratings

Overall

4.5
Access
4.5
Parking
5
Toilets
4.5
Staff
5