Venue Description

Phoenix is Leicester’s centre for independent cinema, art and digital culture. In our two comfortable cinema screens we show a varied programme of world cinema, and we regularly organise festivals and events. Our regularly changing art programme presents work by local and international artists, and our education work helps people of all ages to learn about, and create their own, film and art. If you fancy a drink, dinner or somewhere to meet friends, our Café Bar is open all day serving freshly-cooked food, and drinks you can take into our cinema screen if you wish. For many customers, our staff make the difference. With a clear passion for our work, you’ll find many are studying film or art locally, or involved in the wider creative community Phoenix attracts. As a local charity, all our earnings go back into developing our creative programmes, enabling us to reach out to more people.

Accessibility

Wheelchair spaces are available in both our cinema screens: three in Screen 1 and two in Screen 2. Please call the Box Office prior to booking if you require a wheelchair space or other accessible seating. The foyer, Box Office, Café Bar and screen entrances are all on a flat level on the ground floor. Lift access is available to the first floor meeting rooms.

Access Statement

Access Statement Link: http://www.phoenix.org.uk/access-cinema/

Accessible Performances

Phoenix runs a programme called Access Cinema which offers regular subtitled, audio described and autism friendly screenings.

Toilets

Accessible toilets are situated throughout the building and both the ladies' and gents' toilets include a slightly larger cubicle at the far end. Phoenix also has a "Changing Places" facility; this includes an accessible toilet, moveable privacy screen, height adjustable sink and bed, hoist and a baby changing unit.

Staff

All staff have taken part in customer service and dissability awearness training supported by Visit England's "Access for All", Vista, Action Deafness and Voluntary Action Leicestershire.

Assistance dog facilities

Other assistance dog facilities

Assistance dogs are welcome in our building and auditoria. Spaces are provided for the comfort of both owners and their assistance dogs. Please contact the box office to reserve these spaces. Dog bowls with water and quiet rooms are also available if required.