Venue Description

Pensons is an ingredient-led, Michelin-starred restaurant that celebrates the finest seasonal produce, cooked in a simple but sumptuous style by head chef Chris Simpson. We believe that great cooking starts with quality ingredients and are also proud to boast a Michelin green star for sustainability, one of just 31 in the country. We grow our own fruit and vegetables wherever possible, and our grass-fed meat is sourced from carefully selected local butchers and farmers. Our fish comes from boats in Cornwall and the South West, using sustainable fishing methods and is delivered fresh to us overnight. As well as fine dining, Pensons also boasts two beautiful bedrooms so diners can enjoy a luxury break in the Herefordshire countryside. Guests can also wander through the restaurant’s kitchen gardens, as well as visit Pensons’ Courtyard Store that stocks handpicked and handmade artisanal pieces and products from the Netherwood Estate.

Accessibility

Pensons main entrance door is a double opening doorway. The single doorway measures 76cm across, extending fully to 155cm with both doors fully open. There is a small lip over the threshold into the building. The entrance space is small cobblestones but these have level access throughout. The bar area has two wooden sofas against the walls and a table in the centre of the space. There is an open doorway leading into the restaurant measuring 98cm across. There are hardwood, level floors throughout the restaurant space. Our tables and chairs are well spaced and have a good amount of room around them. The distance from the floor to the table top is 78cm. The space from the table central floor pillar and the edge of the table is 32cm and distance from the square floor table base and the edge of the table is 16cm. The chairs in the restaurant have arms, if it is not comfortable to sit at one of our tables, we can provide a large tray which may be suitable to be place across the arms of a wheelchair (depending on the chair design). Lighting throughout is natural daylight with overhead lighting and candles on the tables are lit at night.

Access Statement

Access Statement Link: https://www.pensons.co.uk/disability-statement

Accessible Performances

N/A

Awards List

Michelin Star Michelin Green Star for Sustainability Member of The Good Food Guide Taste of Worcestestershire Award

Toilets

Customer toilets, including a unisex accessible toilet, can be found at the back of the restaurant The disabled toilet facility on the ground floor operating a fully compliant Doc-M system. It is wide enough for the option of having a wheelchair alongside the loo. There is level access to these toilets and hardwood flooring.

Staff

For any queries and/or to request assistance prior to arrival, please contact our Restaurant Manager on 01885 410333 or email bookings@pensons.co.uk Large print menus are also available on request.

Assistance dog facilities

Assistance dog exercise facilities

The neighbouring adjacent field to the Pensons is available as an Assistance Dog exercise area, with prior notification with the restaurant. Please call 01885410333 to notify us.

Other assistance dog facilities

We provide water bowls in the Courtyard of the restaurant. The adjacent field can be used as a toileting area with prior arrangement, as above.