Venue Description

Not very far from the historic centre of Sintra is one of the most beautiful architectural and landscape Romantic creations in Portugal: the Park and Palace of Monserrate, unique representatives of 19th century eclecticism. The Palace combines gothic and Indian influences as well as Moorish suggestions together with exotic and plant motifs which are harmoniously extended to the exterior. The gardens have received species from all corners of the world, which were planted according to their geographical origin. The front lawn of the Palace provides a well-deserved rest, while discovering one of the richest Portuguese botanical gardens.

Accessibility

Manual wheelchairs available on reservation; Traction equipment adaptable to manual wheelchairs, available on reservation; Available map at the ticket office indicating the recommended route for people with disabilities; Sign Language interpreter available at the ticket office via video-call; Electric powered transport – Hop On Hop Off ;Steep slopes to the Palace, still possible to access for people with disabilities whilst using the traction equipment or electric vehicle; Accessible store, restaurant and cafeteria, with adapted WC; The Palace entrance is fully accessible; 3D tactile models

Accessibility Guide

Accessibility Guide Link: https://www.parquesdesintra.pt/en/plan-your-visit-en/accessibility/

Accessible Performances

Visits with Portuguese Sign Language interpreter Sensory visits – Hands On Nature

Awards List

World Travel Award of the World’s Leading Conservation Company;SIL Real Estate Award, category “Urban Rehabilitation – Tourism” at the 2014 Real Estate of Portugal Salon. Project involved the restructuring and refurbishment of the Palace store, restaurant and cafetería;Camellia Garden of Excellence

Toilets

Accessible Toilets - In the store and cafeteria

Staff

Training: • Raising staff awareness towards visitor diversity/ behavioural recommendations • Training of staff in Portuguese sign language