Venue Description

Pancras Square Leisure, situated in the lively King's Cross area of London, is a leisure centre that places great emphasis on accessibility for disabled customers. The centre has implemented various accessibility features to ensure an inclusive and comfortable experience for all visitors. Throughout the centre, lifts are conveniently available, allowing easy access to different areas and facilities. Pancras Square Leisure provides accessible changing rooms and toilets equipped with assistive devices like grab rails and support bars. These facilities are specifically designed to cater to the unique requirements of disabled individuals, ensuring their convenience, privacy, and comfort. In terms of fitness and sports activities, the leisure centre offers a range of options suitable for disabled customers. Modified equipment and facilities, including adapted fitness machines and an accessible swimming pool with a hoist, are provided. Additionally, inclusive group exercise classes led by trained instructors who can adapt workouts to accommodate different abilities are available. The staff at Pancras Square Leisure are friendly, knowledgeable, and committed to providing assistance to disabled customers. They are well-versed in accessibility features and are readily available to offer guidance and support whenever necessary. In summary, Pancras Square Leisure is a highly accessible leisure centre that strives to create an inclusive environment for disabled customers. Through wheelchair accessibility, adapted facilities, inclusive fitness options, and supportive staff, the leisure center ensures that individuals of all abilities can fully enjoy the facilities and activities it offers.

Accessibility

We have step free access around the building as well as a lift to access the studios downstairs and a separate lift to the library upstairs. We also have accessible toilets with easy grip rails and accessible door handles. There is signage around the facility.

Toilets

We also have accessible toilets with easy grip rails and accessible door handles.

Staff

All staff have completed Delivering Excellent Customer Service for Disabled Customers training in partnership with Swim England

Assistance dog facilities

Other assistance dog facilities

We offer water bowls for assistance dogs.