Venue Description

The National Maritime Museum (NMM) in Greenwich, London, is the leading maritime museum of the United Kingdom and may be the largest museum of its kind in the world. The historic buildings form part of the Maritime Greenwich World Heritage Site, and it also incorporates the Royal Observatory, 17th-century Queen's House, Cutty Sark and Prince Philip Maritime Collection Centre. The museum is a non-departmental public body sponsored by the Department for Culture, Media and Sport. Like other publicly funded national museums in the United Kingdom, the National Maritime Museum does not levy an admission charge although most temporary exhibitions do incur admission charges. Discover epic stories of exploration and endeavour that have shaped our world today.

Accessibility

Accessibility: - The National Maritime Musuem has accessible toilets, and our cafés and gift shops are wheelchair-accessible. All galleries are also accessible via stairs and lifts. - The Lecture Theatre has a chair lift. - Guide dogs, hearing dogs and assistance dogs are welcome. - Our Visitor Assistants are also trained in disability awareness, so please ask a member of staff for any assistance you may need during your visit. - Wheelchairs can be borrowed from museum information desks on the day of your visit, but we recommend booking these in advance, due to limited availability, by emailing bookings@rmg.co.uk. Quiet Spaces: - We can provide quiet spaces for visitors who might want to make use of them. Vision impairment: - A number of our staff are trained to give pre-booked audio-described tours at our museums. - Large print guides are available for temporary exhibitions at the Museum. Hearing impairment: - A number of our Visitor Assistants are trained to British Sign Language Level 1 standard. British Sign Language supported and subtitled film and touchscreens are available at selected points within the permanent galleries across all our sites. - Hearing loops are fitted at all site information desks and at key locations across the sites. Unfortunately, it has not been possible to install a loop system inside Cutty Sark due to interference caused by the original wrought iron structure, but subtitles are included in all films with audio soundtrack. Hearing dogs and assistance dogs are welcome across all sites. Companions: - Royal Museums Greenwich offers free admission to carers accompanying visitors with disabilities. This includes admission to our main ticketed exhibitions and shows at the Royal Observatory, Cutty Sark and Planetarium, plus special exhibitions. The National Maritime Museum and Queen's House offer free entry to permanent exhibitions. Some smaller events, such as one-off evenings, talks and courses, may include a charge for carers. Resources: - A family friendly guide to the Museum can be found at https://www.rmg.co.uk/plan-your-visit/facilities-access - A sensory map of the permanent galleries can be found at https://www.rmg.co.uk/plan-your-visit/facilities-access - A Sensory Explorer kit designed for families can be borrowed from the Play and Explore trolley on the Great Map - An Access Guide can be picked up from the Welcome Desks at the Museum We have regular access events across our sites (National Maritime Museum, Royal Observatory, Cutty Sark, Queen's House and the Prince Philip Maritime Collection Centre) throughout the year. See rmg.co.uk for more information.

Accessibility Guide

Accessibility Guide Link: https://www.rmg.co.uk/plan-your-visit/facilities-access

Accessible Performances

Scheduled BSL and audio described tours on offer on our website. Special tours available upon request.

Awards List

Safe Places Breastfeeding Friendly Fantastic for Families Accredited Kids in Museums Accredited

Toilets

Stanhope Accessible Toilet (Level 0): - These toilets are located next to the Stanhope Entrance on Romney Road - The doorway to the foyer is 93cm wide and the doorway to the Accessible toilet is 93cm - The dimensions are 2m 22cm long by 1m 48cm wide - The toilet seat is 51cm from the floor and the sink is 76cm from the floor - There are grab rails in place Sammy Ofer Wing Accessible Toilet (Level 0): - These toilets are located in the Sammy Ofer Wing next to the Sammy Ofer Wing Entrance - The doorway to the Accessible toilets is 1m 3cm wide - The dimensions are 2m 45cm long by 1m 48cm wide - The toilet seat is 47cm from the floor and the sink is 73cm from the floor - There are grab rails in place Baltic Glass Accessible Toilet (Level 1): - These toilets are located through the Baltic Glass display on Level 1 - The doorway through to the toilets from the gallery is 1m 44cm wide - The doorway to the Accessible toilet is 95cm wide - The dimensions 2m 6cm long by 1m 90cm wide - The toilet seat is 50cm from the floor and the sink is 75cm from the floor - There are grab rails in place Lecture Theatre Accessible Toilet: - The doorway to the Accessible toilets is 95cm wide - The dimensions are 1m 55cm long by 1m 56 cm wide - The toilet seat is 50cm from the floor and the sink is 80cm from the floor - There are grab rails in place First Aid Room: - There is a First Aid room in the Sammy Ofer Wing which can be used upon request for adult changing or as a private space - The doorway is 1m wide - The First Aid couch is fixed height and 43cm from the floor

Staff

We have an ongoing programme of D/deaf awareness and communication training. A number of our Visitor Assistants are trained to British Sign Language Level 1 standard. A number of our staff are trained to give pre-booked audio-described tours at our museums.

Assistance dog facilities

Assistance dog exercise facilities

Greenwich Park, directly behind the museum.