Venue Description

Visitors to the Moorish Castle can walk around the fortress amid huge boulders and sheer cliffs, admiring the views over a unique landscape stretching all the way to the Atlantic Ocean. Located on one of the hilltops of the Serra de Sintra, this irregular-shaped fortress was built in around the 10th century after the Muslim conquest of the Iberian Peninsula. It was subsequently enlarged during the Christian reconquest.

Accessibility

Wheelchairs available on reservation; Traction equipment adaptable to manual wheelchairs, available on reservation; Available map at the ticket office indicating the recommended route for people with disabilities; Sign Language interpreter available at the ticket office via video-call (Serviin); Steep slopes to the interior of the castle, still possible to access for people with disabilities whilst requiring special care or using the traction equipment; Accessible store, cafeteria and WC inside the monument; Upper castle walls accessible via a lifting platform and providing views over Sintra

Accessibility Guide

Accessibility Guide Link: https://www.parquesdesintra.pt/en/plan-your-visit-en/accessibility/

Awards List

World Travel Award of the World’s Leading Conservation Company;SIL Real Estate Award, category “Urban Rehabilitation – Tourism” at the 2014 Real Estate of Portugal Salon. Project involved the restructuring and refurbishment of the Palace store, restaurant and cafetería; Camellia Garden of Excellence

Toilets

Accessible toilets: - Entrance; - Close to Cafeteria (inside the monument)

Staff

Training: • Raising staff awareness towards visitor diversity/ behavioural recommendations • Training of staff in Portuguese sign language