Venue Description

Brighton & Hove buses and Metrobus operate services and carry residents and visitors from Brighton through to Eastbourne, Tunbridge Wells and Steyning as well as Crawly, Gatwick. Redhill and Horsham. We have a fleet of over 410 buses between the 2 brands and 6 coaches.

Metrobus run the Helping Hand scheme which is designed to help bus drivers help customers, more information can be found here: http://www.metrobus.co.uk/about-us/accessibility/helping-hand-card/

Accessibility

All buses in our fleet are low floor with step-free entrances to make boarding and alighting easier for everyone. The vast majority also have ramps fitted for wheelchair users. Each of our buses has a dedicated space for wheelchairs. Metrobus fleet will be 100% by end 2016. Currently 20 of their buses are 'talking' buses.

Accessibility Guide

Accessibility Guide Link: https://www.metrobus.co.uk/about-us/accessibility/

Toilets

Information about the toilets has not been added for this venue.

Staff

All of our driver trainers are level 3 MyGuides and 400 staff (across Brighton & Hove buses and Metrobus) are now dementia friends. We are looking towards all staff being dementia friends within the next 12 months.