Mercure Bristol Grand Hotel
Broad Street, Bristol, BS1 2EL, United Kingdom | 0871 376 9042 | WebsiteNot as bad as previous reviews suggest.
Stayed for one night. Had phoned earlier in week to discuss accessibility and reassured. On arrival my partner went into reception, my conversation with them had been noted. A disabled bay in t...
No change since 2017 review
Although claiming to be "wheelchair accessible" there are two steps at the front entrance and steps to some of the bedrooms. There has been no concern for wheelchair users whether getting in and o...
This hotel is NOT wheelchair accessible ( Hotel / Function rooms / Restaurant)
1 like
Staff gave misleading information, and were unhelpful and unprofessional. No understanding or culture of accessibility beyond the most basic. Please don't consider using for conferences o...