Venue Description

Which child does not dream of becoming a knight, an explorer, a test driver or a pilot and entering into a fascinating world of adventure? At the LEGOLAND® Windsor Resort there are over 55 rides and attractions where children can fly through the treetops to escape fearsome dragons, ride the thrilling rapids with a Viking fleet, join LEGO® divers on a magical underwater adventure on Atlantis Submarine Voyage or enjoy the UK’s only LEGO® Star Wars™ Miniland Model Display. The LEGOLAND park has lots to offer for families with children between the ages of 3 and 12 looking for adventure – enough for several days of fun and action. The LEGOLAND experience continues even after park closing time in the awesome LEGOLAND Hotel, where visitors can spend the night in our fully themed bedrooms. Explore our Awesome Resort!

Accessibility

The pathways are suitable for wheelchairs, however they can be steep in sections and guests may require additional assistance. An alternative route to the steep pathways on entry and exit is to take the Hill Train. If the Hill Train is not operational, please speak to a member of the Attractions team or visit Guest Services in The Beginning or First Aid in Heartlake City for assistance. Our Ride Access Pass is one of a number of adjustments we are able to make to assist guests with additional needs throughout their visit. Our Ride Access Pass is designed to make reasonable adjustments to assist guests who do not understand the concept of queuing, have a physical disability that prevents them standing for extended periods of time or permanently non-ambulant guests. The Ride Access Pass removes the need for our guests to wait within the main ride queue lines. It allows guests to select their next ride from anywhere in the resort, meaning they can explore the resort whilst waiting for their chosen attraction. We also have a Total Sensory Space - This is the first dedicated sensory facility of its kind in a theme park, providing a calming environment for guests with additional needs who require a quiet moment away from the excitement of the Resort’s 55 rides, live shows, and attractions. Discover an open space full of interactive sensory experiences, with vibrating bean bags, soft seating, interactive projections, bubble tubes, infinity tunnels, tactile panels, and soft lighting, all designed to create a calm space to relax in for those who need it. The UV room allows guests to discover brighter colours, fibre optics, and UV mats, whilst the main space includes musical sound pads, activity panels to manipulate, and an interactive carpet, all part of the overall sensory experience on offer. The space was designed and created by Total Sensory, market leaders in providing calming sensory rooms. The calming environment was created with guests’ needs in mind, giving them a place to relax. Total Sensory provide sensory space projects across a range of sectors, including schools, care homes, hospices, and now for the very first time in a theme park at the LEGOLAND® Windsor Resort. Further information can be found at https://support.legoland.co.uk/hc/en-us/categories/360000044392-Guests-with-Additional-Needs

Accessibility Guide

Accessibility Guide Link: https://support.legoland.co.uk/hc/en-us/categories/360000044392-Guests-with-Additional-Needs

Accessible Performances

We hold a ‘Quiet Hour’ in Star Wars Miniland between 2pm and 3pm every day. During this hour, we will have reduced sound effects and increased lighting to make the attraction more accessible to our guests who require it.

Toilets

We have disabled toilets in the following locations within the resort: The Beginning Heartlake City Duplo Valley Knights Kingdom Pirate Shores Imagination Centre We have RADAR key access to toilets in the following areas: The Beginning Heartlake City Duplo Valley Pirate Shores Imagination Centre Should you not have a RADAR key there is also an accessible toilet in these areas that operate a standard lock. Our changing places facility is located in Heartlake City. Please speak to a member of our Guest Services team in Heartlake City. Please note that you will require your own sling to use the hoist facility. Please bring your Radar key with you should you need the use of this room.

Staff

Information about the staff has not been added for this venue.

Assistance dog facilities

Assistance dog exercise facilities

All assistance dogs are welcome to LEGOLAND® Windsor Resort. Please bring documentation that states the animal is an assistance/service animal such as an AD(UK) ID booklet or similar. Please note, assistance animals are not allowed on rides. Assistance animals must be supervised and kept on a lead at all time. They cannot be left unattended whilst the guest goes on the ride.