Venue Description

Hackney Museum - where everyone is welcome. Hackney Museum - a place to come to: • Meet new people • Enjoy yourself • Talk to one and another • Be safe • Be inspired Free to visit. Learn about Hackney's histories across the ages. Large print and accessible resources available from the front desk. Friendly and caring staff.

Accessibility

We are a FREE venue open to everybody. Hackney Museum is located on the ground floor of the building, with level access and automatic doors. To enter into the building there is a push button operated door. Security staff can help with entry if needed. We have an accessible toilet and turning spaces within our exhibitions for wheelchair users. We welcome assistance dogs. We have an induction loop at the front desk, please ask if you would like to use it. On request we have a range of chairs to support visitors who need them. We are able to discuss specific needs for visitors and any reasonable adjustments needed in advance - please call 020 8356 3500 or email to discuss your needs.

Accessibility Guide

Accessibility Guide Link: https://hackney-museum.hackney.gov.uk/visit/general-information/

Accessible Performances

Hackney Museum is FREE for all visitors. We run a range of programmes - please check our current time table for specific accessible events. https://hackney-museum.hackney.gov.uk/ Hackney Museum is FREE for all visitors. Check our website for the current programme details. https://hackney-museum.hackney.gov.uk/ Some events are ticketed - this will be made clear. Please do call or email in advance if you have specific needs you want to discuss.

Awards List

City and Hackney - Autistic friendly standard 2023 Excellent - Equality Framework for Local Government Stonewall Top 100 Employer 2014 Hackney Council Stars Award for Reaching Out To Communities 2013 Paul Hamlyn Our Museum Partners 2012-2015 Hackney Council Investors In People http://www.hackney.gov.uk/ce-pandc-equality-diversity-861.htm

Toilets

Our accessible toilets are found across from the main entrance of the Museum - please ask Front of House staff to direct you. The closest Changing Places toilets are in Haggerston Park, Britannia Leisure Centre, or Hackney Marshes Centre.

Staff

All staff are friendly and welcoming. Museum staff have had autism friendly training. You will be greeted by front of house team at our main front desk. They are approachable and are here to help visitors. Please ask at the front desk for our range of accessible resources.

Assistance dog facilities

Assistance dog exercise facilities

London Fields is a park nearby https://hackney.gov.uk/london-fields