Venue Description

Gwesty Seren Hotel is an exciting holiday destination situated in the heart of North Wales. There’s no better backdrop than this one, with spectacular mountain views and scenery, as well as those yellow sandy beaches - all of this from your bedroom window. This three star hotel with its wide corridors, lifts, spacious bedrooms, hearing loop and so forth is also ideal for people with all kinds of disabilities. From physical disabilities to the hard of hearing. For those with artistic flair and craft skills we can arrange for you to go to our craft centre at Cylch yr Efail. Here you can create items such as occasion cards, craft out of cardboard, painting, the choice is endless. Whilst you holiday with us in Gwesty Seren Hotel you can take advantage of the various activities we have on offer. All the below are situated on the ground floor. Our sensory room is a quiet and relaxing space, you may use it if you want a break to unwind. There are many different types of equipment in the room, ones that are visually stimulating and also touch sensitive items. Priced at £5 per hour. Last, but by no means least, we have a games room equipped with a pool table, darts board, and other various board games. So come and visit us at Gwesty Seren Hotel, where you can enjoy yourself and relax in the knowledge that you will have enough to keep you busy here.

Accessibility

We do have steps leading up to the property. We also have a lift where you wheel in a chair - the lift can only take one wheelchair and 1 person. We have automatic doors into the premises, wide enough to fit a wheelchair. We do have an internal lift to the first floor where the bedrooms are situated. We also have a stair lift suitable for one person. We have a slope or ramp leading up to the dining room accessible by wheelchair users.

Accessible Performances

We do have some entertainment such as live music or craft sessions.

Awards List

3 Star Rating from Visit Wales, Award in Customer Service (World Host)

Toilets

Step free access to the disabled toilets and the doors are wide enough

Staff

Staff have recived training in the following areas; Customer Service, Health and Safety, First Aid, and all care staff have NVQ level qualification.