Venue Description

Award-winning family-run visitor attraction near Poole in Dorset. The Palmer's have designed everything for children 8 years and under! Opened in 1998, the attention to detail and happy, friendly staff make all the difference in delivering great customer service. Acres of adventure to explore, lots of indoor and outdoor play areas for children's imaginations to run free, animal activities, tractor rides, and LOTS more! The Hen House restaurant served delicious home-cooked meals, snacks, drinks, and scrumptious cakes and biscuits. Gift shop, free parking, and plenty of toilet facilities. There are disabled parking spaces available in the car park. The majority of the park is level or with ramps for wheelchairs/pushchairs. There are accessible toilet facilities and a membership discount for carers/disabled visitors. Opening times and prices vary throughout the year. See the website for updates or sign up for our Newsletter for the latest information. Online Pre-Booking Essential. Membership passes are available. Please visit the "News Page" on our website before visiting.

Accessibility

Disabilities and accessibility information is key to ensuring you have a great time with us. We are keen to assist you if you need it and totally understand the rewards of the fresh air, animal interaction, and benefits to mental health as much as physical. Our team's approach is to help you as much, or a little, as you require. Please just ask. You can feel happy in the knowledge that you can come to Farmer Palmer's to meet our lovely animals. Disabilities and Accessibility Site Information Our site is not large and the surfaces are all even or ramps, including the woodland walk. (You can still visit and enjoy, just ask) Other ways we help: Helpful, trained team members to offer personal assistance Free Wheelchair for you to borrow should you require one Wide doorways and ramps Even pathways and gravel or concrete We welcome guide/sensory dogs on leads Information signs in larger print Menus are available in larger print, just ask. Our restaurant has tray support along the counter We are also listed on the Tourism For All Website. Last updated August 2022

Access Statement

Access Statement Link: https://farmerpalmers.co.uk/wp-content/uploads/2021/05/Farmer-Palmers-Disabilities-and-Accessibility-Guide-10th-April-2021.pdf

Awards List

Good to Go VisitEngland Accredited, TripAdvisor Travellers Choice Award 2020, South West Tourism Excellence Award, Dorset Tourism Gold Award, Best of Dorset Attractions, National Farm Attractions Network

Toilets

Installed in 2019, ramp accessed accessible toilet block. Wide doorways and grab rails. Additional accessible toilets are available in the Hen House restaurant. The Hen House Restaurant has two Disabled Toilets and Baby Change Room available with extra baby change facilities in the disabled and female toilets. The accessible toilet block is adjacent to the Little Farmer’s Fun Barn. It has two large rooms built so that a buggy, wheelchair, and mobility scooter can all maneuver freely inside. These are known as the ‘Family Rooms’. There is a third large room also in this area. It features an adult table inside. There are also three cubicle toilets inside. All these rooms are fitted with Baby Changing facilities.

Staff

Our team is dedicated, smiley, friendly, welcoming, knowledgeable, and motivated and ensures that each visitor is treated as someone special to go home with memories to treasure for many years to come. We have team members who are Welcome Host & Welcome All trained.

Assistance dog facilities

Assistance dog exercise facilities

We accept guide dogs into the park to assist visitors (provided they have the relevant paperwork and are wearing their 'uniform'). Last updated May 2021.

Other assistance dog facilities

We have two kennels available which we can provide with fresh water and a pad lock for your use.