Venue Description

Eureka! Science + Discovery is a fun, interactive day out on the Wirral, with free support and services for disabled children and their families. The whole site is designed to be accessible. With sensory bags available with different items to help support the experience of visitors with sensory needs. A chill out room for any visitors that need some time away from the (sometimes busy) attraction. Accessible Toilets across the site along with a Changing Places toilet. Ear defenders available to borrow from our Information Desk and staff who are fully trained, ready to assist when needed. We do not charge for essential carers. We also have multi-sensory exhibits along with induction loops at our admission tills, information desk and café, as well as throughout our galleries. We run ‘relaxed’ SENDays on various dates throughout the year for disabled visitors and their families.

Accessibility

Access at the main entrance to the attraction is completely level, we have a low-level counter at our admissions desk, and two lifts between floors. We also have emergency evacuation procedures for disabled visitors.

Accessibility Guide

Accessibility Guide Link: https://discover.eureka.org.uk/plan-your-visit/accessibility/

Access Statement

Access Statement Link: https://discover.eureka.org.uk/app/uploads/2024/10/ESD-The-Eureka-Story.pdf

Accessible Performances

We do offer occasional BSL interpreted performances.

Toilets

We have a Changing Places toilet in the Terminal Building on the ground floor and all access toilets on both floors in the Main Building and the ground floor of The Burrow. Changing Places toilet in the Seacombe Ferry Terminal Building: A changing facility with toilet, Robin tracking hoist with a maximum load of 150kg, height adjustable changing bed and washbasin, privacy screens and enough space for two carers and a wheelchair user. All-access toilets in the Main Building on both floors: Ground Floor: Right-hand transfer space with vertical rails at the side of the toilet, low-level light switches, hook on back of door, lever taps and hand drier. First Floor in the Nature Gallery: Right-hand transfer space with vertical rails at the side of the toilet and low-level light switches, dual-level hooks, lever taps and paper towels. First Floor in the Homes Gallery: Left-hand transfer space with vertical rails at the side of the toilet and low-level light switches, dual-level hooks, lever taps and paper towels.

Staff

All staff have had disability awareness training and can help you during your visit including supporting parents during sensory overload and seizures. Many members of the team have completed autism training and are learning some British Sign Language.

Assistance dog facilities

Assistance dog exercise facilities

Eureka! is Assistance Dog friendly! We are next to the promenade and an area of grass which sees a lot of dog walkers which can be used.

Other assistance dog facilities

Just ask any member of the team if you’d like some water for your dog or to know where the nearest spend area is.