Venue Description

Craven Museum is a family friendly, accessible museum located in Skipton Town Hall. It tells the story of the Craven area through a varied collection of geology, archaeology, costume, social history and more. Our Exhibition Gallery also shows a changing programme of exhibitions from local and national artists and crafts people. We showcase community projects and our museum collection. Entrance is free to Craven Museum and the Exhibition Gallery.

Accessibility

All areas of Skipton Town Hall have level access, including Craven Museum. The Exhibition Gallery is accessible via a platform lift to the right of the Museum entrance. There is ramped access to the building at our side entrance on Jerry Croft, with power assisted doors. The front entrance has 5 steps with a handrail. Our Visitor Centre desk has low-level counter.

Accessibility Guide

Accessibility Guide Link: https://skiptontownhall.co.uk/accessibility/

Access Statement

Access Statement Link: https://skiptontownhall.co.uk/accessibility-statement/

Accessible Performances

Text, displays and Audio Visual aids in the Museum are all at an accessible height for wheelchair users. Where we have audio options (listening posts) alongside Museum displays, there are accompanying transcripts available. Listening posts included in displays have an induction loop in-built, so those with hearing aids can connect automatically. The Audio Visual aids in the Visitor Centre have a screen reader to accompany the listening post. The Concert Hall which is also inside Skipton Town Hall regularly has Relaxed Performances, and all performances in the Concert Hall are wheelchair accessible.

Awards List

Winner 2023 Kids in Museums Family Friendly Museum Award. Winner 2023 Kids in Museums Best Accessible Museum Award. Safe Space Alliance member. North Yorkshire Safe Place. Autism friendly venue.

Toilets

The main toilets are on the ground floor to the right hand side of the Visitor Centre Desk. There are two accessible toilets throughout the building, one on the ground floor and one on the first floor. All accessible toilets have a functional emergency alarm and wall mounted rails. We have a Changing Places toilet that is located next to the rear Stage Door entrance on the ground floor. It has a height adjustable adult sized changing bench, a tracking hoist system and adequate space in the changing area for the person with additional needs and up to two carers. The toilet can be accessed by asking a member of staff.

Staff

Staff have completed Autism Awareness training and our friendly Front of House team have all taken part in Equality, Diversity and Inclusion training.