Venue Description

Cineworld Edinburgh is a 13-screen multiplex cinema which showcases the newest blockbusters in a wide range of formats, including 2D, 3D, IMAX, 4DX and Screen X. Many of our screens have Wheelchair Access Boxes at the back of our screens which are accessible via a platform lift - This allows our guests in wheelchairs to experience their film from an improved viewing position. We offer Audio Description, Subtitled Screenings and Autism Friendly Screenings. We accept CEA cards and offer Carer discounts. We have a fully equipped Starbucks café accessible via a lift. We offer an Unlimited loyalty membership where you can see as many films as you can handle for only £16.99 per month!

Accessibility

Screens 2, 3, 4, 5, 9, 10, and 11 have Wheelchair Access Boxes at the back of the screen allowing our wheelchair using guests to experience their films from an improved viewing position. Screen 1 (IMAX) and Screen 7 wheelchair seating is at level-access (Wheelchair seating is at the back of Screen 1 and the middle level of Screen 7). Our Access Boxes are ideal for any guest who would like a step-free path to their seat as many back rows in our screens (accessible via lift) can be accessed without having to descend steps. There are screen layouts at our till points and our staff can assist in finding the most comfortable seat for you. Fountain Park has a wide automatic entrance door. Cineworld has two wide automatic doors at the entrance of our foyer. Our foyer and concessions area is spacious and we have a lower wheelchair accessible till point at our concessions counter. Our Starbucks café is assessible via a standard lift (with grab bars). The café has an accessible counter to order and collect drinks.

Accessible Performances

On the first Sunday of each month we host our Autism Friendly Screening - A relaxed-viewing screening (rated U, PG or 12A) with no assigned seating, no ads or trailers, and has reduced volume and increased lighting. Our screens offer Audio Description - The capable screens are stated on our website as well as our till points, so staff can let you know if your intended screen has AD capability. If requested an AD headset will be brought to you. We host a subtitled screening on Mondays and Wednesdays around 5pm, and Sundays around 2pm. We offer complimentary tickets for Carers and accept CEA cards. We have public Wi-Fi in our Starbucks café, which is accessible via a lift.

Toilets

We have two step-free accessible toilets on our ground floor. The doors are wide enough for wheelchairs. The staff ticket-check-point is nearby so there will be a member of our team close-by to offer assistance if needed. We have an upstairs accessible toilet for guests using our Wheelchair Access Boxes which is accessed via a platform lift. It has the same features as the downstairs accessible toilets. Our Starbucks café has an accessible toilet. This is accessed via a pin-pad locked door and at the end of a short corridor. To return to the café the door is opened by pressing a button on the left wall while pulling open the handle of the door. All of our accessible toilets have grab rails and emergency pull cords.

Staff

All of our staff are trained on how to support disabled visitors to ensure they have a comfortable and enjoyable visit.

Assistance dog facilities

Assistance dog exercise facilities

Assistance dogs are permitted into all locations in our venue except our 4DX screen (for Health & Safety reasons). We do not recommend 4DX for disabled guests as this screening format contains unpredictable seat movement, strobe lighting, wind and water features, and more. We have 4DX Health & Safety warnings posted in our foyer and outside of our 4DX screen and our staff are knowledgeable about what features this screening format contains.