Red carpet treatment
4 likes
Visit date:
This review is especially helpful for those who have or use the following: Hearing Aid, Symbol Cane, Wheelchair, Mobility Scooter
Overview
We attended an event with about 10 people (two wheelchairs, one mobility scooter) plus PAs and we were very impressed with the welcoming attitude from the front of house staff at the theatre. We felt like getting the red carpet treatment, the performance was delayed and we were kept updated about it, some space in the café allocated to us so that we can wait together. Also, we got access to the auditorium before the rest of the audience, staff pointed out lifts and helped with guiding us through the crowd, putting the mobility scooter away etc.
Transport & Parking
A number of buses stop right in front of the theatre (going into town) or close by (out of town). Parking is slightly more challenging
Access
Toilets
I saw or saw signs to an accessible toilet but didn’t use it.
Staff
Staff were providing an outstanding service - with a smile!
Comments
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