Don't expect disabled special assistance
Should have known better than to trust BA again. Bad experience in January 2023 and even worse in January 2024. Despite numerous face to face assurances, emails, phone calls and travel agent ma...
No service whatsoever.
Arrived at T5 wearing invisible disability lanyard and asked BA helpdesk for accessible checkin. Dismissed with a wave “it’s down there” while they went back to their chat. No assistance at acces...
Flight to Aberdeen
I wore my invisible disabilities lanyard (a scheme which Heathrow airport runs to help airport staff identify an invisibly disabled person without that person having to disclose) and previously the...