Overview

Very disappointed I could not access the disabled toilets from the upstairs seating as the venue did not use the radar key program (I have a radar key). Did ask a member of staff if they had a key and was told no and that I need to go to the ground floor lost property point and they would have a key (no apologies) Got down to the lost property point and had to wait because some one who was drunk and had lost their purse didn't like that I was "pushing in" and that there was a queue. Got key (member of staff did not tell me where I needed to go) and then because of the sheer number of people and poor positioning of signage I struggled to find the disabled toilet.

Transport & Parking

Access

There are lifts, but also alot of steps that are not well light in the dark on the upstairs balcony seating. signage is not positioned well and could do with being in a larger print

Toilets

I could not access the up stairs disabled toilet due to the non use of radar key and the member of staff on that floor not having a key, and was told to go down to the ground floor lost property point. the ground floor disabled toilet if you can find it (signs where not easy to understand/ poorly positioned, this toilet was a well equipped room for all Disabilities, very clean and spacious.

Staff