Venue Description

Birmingham Hippodrome welcomes over half a million customers each year. Our diverse programming includes the biggest musicals, highest quality ballet, opera and touring productions often coming directly from the West End.

Accessibility

To gain entry to the theatre (Main Entrance, Hurst St), there are automatic doors with a push button on the right, leading to either 6 steps or a ramp into the main foyer area. The ramp is tiled stone flooring. After that, all the foyers are carpeted, except outside the restaurant on Level 3 / Middle Circle Foyer and outside the lifts where there are short sections of wooden flooring.

Access Statement

Access Statement Link: Access-Statement.pdf

Accessible Performances

Throughout the year we hold Relaxed Performances. These are to deliver a supportive and relaxed environment throughout theatre specially suited to those on the autism spectrum and a wide range of other disabilities. This special event enables patrons to move around freely and make noise during these performances. Light and sound adjustments are made to the performance and auditorium to make the experience more comfortable. The show is relayed to television screens in the foyers - ideal for taking a break from the auditorium, and is also a great way to involve the children that would like some “time out” from the show. This also enables the whole family to feel “relaxed”. Details regarding the performance can be obtained from Ticket Sales and via the Hippodrome website.

Toilets

There are accessible toilets on each foyer level, each having an assistance pull cord. Baby Changing facilities are situated next to the accessible toilet on the Front Circle Foyer (Level 2 in the lift).

Staff

Information about the staff has not been added for this venue.

Assistance dog facilities

Other assistance dog facilities

Assistance dogs are welcome to go into the auditorium with you, however some performances have special effects eg: gun shots, smoke, haze. If you require a member of the Front of House team to look after your dog please register this when booking your tickets. Our trained Front of House team will toilet your dogs should you require. We do have wheelchair lounges that some audience members find useful for their dogs as there is more space for them to stretch out. Please ask Ticket Sales for more details when booking.