Venue Description

Alnwick Castle is one of the North East’s most significant tourist attractions, brimming with history and magic. Home to the Duke of Northumberland's family for over 700 years, Alnwick Castle is the second largest inhabited castle in the UK, and was the film location for Harry Potter's Hogwarts.

Accessibility

Unfortunately, due to the historic nature of the castle and its grounds, disabled access is limited in some areas. The grounds of the castle include a variety of surfaces, including cobblestones, flagstones, grass, gravel and wood. These can be uneven and steep in places, with a number of steps on the Gun Terrace. There is a one-person lift available to the State Rooms.

Accessibility Guide

Accessibility Guide Link: http://www.alnwickcastle.com/accessibility

Toilets

Step-free access.

Staff

Staff can assist visitors to our one-person lift if required. Staff also have the freedom to alter the routes of guided tours to accommodate visitors with scooters and wheelchairs. Visitors with visual impairments are permitted to touch items such as furniture and wall hangings in the State Rooms, supervised by staff. All of our supervisors and many of our staff are first aid trained. Should you require assistance please ask any member of staff; there is always a trained supervisor on duty in each department. All of our staff have radios and in an emergency please contact a member of staff.