Overview

The first disabled toilet I used was next to a cafe. The toilets were accessible from the outside or from the cafe and were in a very small cramped corridor. Anyone waiting to use the toilet was in the way of people coming and going from the cafe. The cafe door opened out into the corridor so I had to keep moving out of the way, except there was nowhere to go. The disabled toilet was also the baby change facility. This meant that there was a potential log jam of prams/puschairs as well as wheelchairs in this small space. I had to wait for two babies to be changed before I could use the toilet and the lady before me felt like she had to rush, which wasn't fair on her or her baby. When I was finally able to use the toilet, I went to wheel myself in, only to find that I couldn't get past a large bin on the right. I had to manoeuvre around this which wasn't easy. I noticed that there was an adult sized changing table and a hoist, but there was barely room for me to transfer from chair to toilet, so it must be almost impossible for two people to go in there and try to use the hoist etc. I think it was far too small a room. Later in the day I used a different disabled toilet. To get to this one (much roomier but no hoist etc), there was a kerb to navigate and then the toilet doorway itself had a big 'lip' that was difficult to get over - I was nearly toppled over. All in all I was extremely disappointed by the disabled toilet facilities provided. Another problem was the very uneven path and tree roots everywhere. I have a bad back today from all the bumping around. Nice smooth paths would be much better.

Transport & Parking

I arrived by car and there was ample disabled parking. We had to ask where it was because otherwise we wouldn't have found it.

Access

See my main comments/review. Also, as a wheelchair user, I missed out on seeing a lot of the animals because the fencing was just the right height for me not to be able to see over it.

Toilets

Please see my main comments.

Staff

Any staff I spoke to were very friendly and informative but this was to do with the animals and directions to exhibits. Nothing relevant to disability.

Anything else you wish to tell us?

This is a very spread out wildlife park that requires a LOT of walking/wheeling/being pushed. The paths are horrendous. If you go on a Sunday, like I did, some of the refreshment kiosks/cafeterias are shut. In my opinion there was an awful lot of effort for not very much reward.