Overview

Overall, York Railway Station is accessibly for anyone with any abilities. It is evident that they have worked hard to make sure the station is accessible for everyone.

Transport & Parking

The transport links are 5 star at this venue, there are a number of public transport links located at he entrance of the station. A taxi rank that provides drop off and pick up points directly outside the entrance. This taxi rank is also equipt with taxis that can accommodate wheelchair users. There are also a number of bus stops outside the venue that provide transport to a number of locations. If using own transport there are a number of disabled parking spaces and the pavements are lowered from here to the entrance of the station so it is accessible for wheelchair users.

Access

All the pavements to the entrance of the station are lowered to make it more accessible for wheelchair users. There are also a number of zebra crossings to make it easier and safer to cross the road as the station traffic gets busy. When inside the station there are no steps on the platform. There are also lifts and a subways to access all platforms opposed to using the stairs and bridge. Although there could be more signs to make locating the subway easier.

Toilets

There are both male and female disabled toilets located in the station although these could be made more accessible by have more signs to make them easier to find. Inside the toilets they are accessible for wheelchair users but it could be made easier for a wheelchair user to use by creating more space so they can move around easier.

Staff

The staff in York Railway Station are very helpful, there is a help desk located through the entrance of the station with staff there who are happy to answer any questions and help with any queries. The staff are very helpful with making the trains accessible for everyone, as they provide support on the platform to help people who may need more assistance on the train. They provide a ramp for wheelchair users to board the train.

Anything else you wish to tell us?

Overall York Railway Station is a very accessible station for everyone, although signs, possibly braille and larger disabled toilets would make this station even more accessible.