Windermere Lake Cruises Windermere Lake Cruises

Windermere Lake Cruises

Glebe Road, Windermere, LA23 3HE, United Kingdom | 015394 43360 | Website

Another successful trip for 2 wheelchair users (without carers)

4.5

1 like

Visit date:

This review is especially helpful for those who have or use the following: Hearing Aid, Powerchair

Overview

Staff were extremely helpful, especially Ed on our return journey from Bowness to Waterhead on the vessel Teal.

Transport & Parking

2

On return busstop for the 555 no dropped kerbside at Waterhead. Also driver refused to take us on same bus with 2 wheelchairs. Also very dangerous crossing the road at waterhead, no crossing lights. We wouldn't attempt this again.

Access

3

On first boat (the Tern ) I think no indoor seating and it was cold so wrap up. No accessibility to toilets on boats. No seating inside on Teal suitable to take wheelchairs up to the tables.. we had yo block the gangway and we felt like a hazard. Ed was very apologetic and was willing to suggest to his manager that some seats could be removed in the future.

Toilets

0.5

Just on the pier at Waterhead and Bowness.

Staff

5

Ed was very helpful and interested to find out how improvements and adjustments to facilities for wheelchairs users could be made .

Anything else you wish to tell us?

Despite it being a dull day we had a good time. 😀😀👍👍👍

Photos

Rear of Boat. People sailing.

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