Overview

We found that the majority of U L-bahn stations were accessible. So are the more modern, low level trams. Getting around was therefore easy.

Transport & Parking

Four stars rather than five for two reasons. (1) There are a few U-bahn stations which don't have lifts. (2) The older trams are not accessible and we sometimes had to wait a while for an accessible tram to arrive.

Access

The network is very good and the website www.wienerlinien.at (with an English version) makes journey planning easy and you can download maps of the U-bahn and Tram networks. Stations have big circulating areas and clear signage. Some tram stops have electronic indicator boards which show how long you have to wait for the next accessible tram.

Toilets

Some U-bahn stations have accessible toilets but in many cases you need a Euro Key to use the toilet. They are generally clean, with a grab rail by the toilet and an alarm, but vary in size.

Staff

Very helpful. Tram drivers will deploy a ramp if you need one.

Anything else you wish to tell us?

Older U-bahn trains have door handles which require a reasonable degree of strength to open. Modern ones have an electric button. There are designated wheelchair spaces just inside the doors. If travelling by tram and self-propelling you may need a ramp. The designated wheelchair space on trams is at the front just behind the driver's cab, so the driver can see if you need the ramp to get on. There is a button to push to request driver assistance when getting off.

Photos