Overview

The hotel confirmed disabled access and room facilities but they had none it's dangerous

Transport & Parking

None

Access

Hotel Review The White House If you need disabled access and facilities forget this hotel. It's a danger if you use a wheelchair. Disabled access and facilities are none existent. The disabled bedroom has no handrails in the shower. There is no shower seat in the shower as advised and I was given a garden sun lounger to use. The bathroom floor is slippy and no mats supplied watch it or you will fall for sure. The toilet is a normal low level toilet so useless for accessible use and will cause a fall. Access to the hotel and bedroom was pathetic. No ramps I had to use piec

Toilets

Hotel Review The White House If you need disabled access and facilities forget this hotel. It's a danger if you use a wheelchair. Disabled access and facilities are none existent. The disabled bedroom has no handrails in the shower. There is no shower seat in the shower as advised and I was given a garden sun lounger to use. The bathroom floor is slippy and no mats supplied watch it or you will fall for sure. The toilet is a normal low level toilet so useless for accessible use and will cause a fall. Access to the hotel and bedroom was pathetic. No ramps I had to use pieces of wood.

Staff

Staff ok but not disabled aware

Anything else you wish to tell us?

They advertise access but they don't have it it's shocking don't go if you need to use a wheelchair or scooter

Photos