Overview

I attended The Taylor Swift Eras Tour, it was the first time I have attended a stadium concert.

Transport & Parking

I drove to Wembley Stadium and booked disabled parking in the Blue car park for £25. The signposts weren’t very clear driving up to Wembley for the Blue car park, I think we may have gone the wrong way for the parking and ended up at the Red car park. We then had to drive all the way around to the Blue car park and ask staff each time we saw them where the Blue car park was because there were no signs. Once we were in the car park there were plenty of parking spaces and I’m not sure if it is because we got out of Wembley Stadium quite quickly but, there were no queues to get out of the car park and we were able to easily reverse my car out of the parking space.

Access

We had to enter the Red zone in Wembley Stadium which was about a 10 minute walk from the Blue car park however, we did stop at the merchandise stand and for food before we went. There is an accessible entrance at each coloured zone which I thought were easily signposted. You waited at the door for the steward inside to let you in, then you went through that door to another door. Within this area, it was quite small but myself and my two carers fitted in it with 4 stewards. You then went into Wembley Stadium and came across the bag search area. Now I’m quite shocked at how little we were searched here. When we left the Blue car park they put tags on my ventilator bag and another medical bag I had so they didn’t get searched but, they didn’t check my handbag or either of my carers' handbags. We were seated in entrance P block 527. The lift to get to this area was right beside the accessible entrance and we only had to walk a couple of blocks once we got up in the lift. I had wheelchair space 22 in this block and even though I struggled sometimes to see over people's heads I did really like where I was. I was right in the corner so there wasn’t really anyone beside me and I was able to reverse and move around easily without being in anyone’s way. A few people did squeeze past the seated area beside where I was but they weren’t near me, they didn’t bang into my wheelchair and no one was drunk or falling over. I also felt safe because we were right beside the entrance from the concourse area of the stadium so the staff were always there. I think leaving the stadium was the quickest I have left any event. We got away from our seats as soon as the concert finished. There was a short queue to use the lift but a staff member allowed us to use the staff lift so we didn’t have to wait.

Toilets

I only went into one of the accessible toilets right outside of Wembley Stadium and we had to queue to get into it. I didn’t take any photos of the toilet as it wasn’t the cleanest but it does its purpose. There wasn’t a bin in the toilet so there were paper towels all over the floor, although there was enough room for a wheelchair user and someone to assist them. Inside I didn’t use any of the toilets so I cannot comment on them. I don’t think there is a Changing Places Toilet.

Staff

All staff I interacted with were friendly and helpful in showing us where we had to go.

Anything else you wish to tell us?

From what I have seen from pictures the accessible seating on the lower level does have a better view of the stage as it doesn’t look like you are obstructed by heads as much but, it was still such a great experience.

Photos