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Welcome Break

Gretna Service Area, Gretna, DG16 5HQ, United Kingdom | 01461 337567 | Website
3
0 likes

0

Angry about Disabled Toilet

1

Visit date:

This review is especially helpful for those who have or use the following: Hearing Aid, Powerchair, Hidden Impairment, Autism, Learning Disability

Overview

Red Emergency Cord was all tied up well out of reach. I mentioned to a member of staff and explained about Euan Guide Cards but she wasn't interested. She said if I put a card on cord or tried to untie the cord, the card would be removed, I asked to speak to someone in charge but was refused and told that they wouldn't be interested either. It left me feeling upset and angry

Transport & Parking

4

I was driver of a WAV. Surprised at actually finding a disabled parking space but not really suitable for a large WAV with rear access and ramp

Access

3

Be a lot easier if doors were automatic

Toilets

1

Red Emergency Cord tied up way out of reach

Staff

0.5

Found the staff member very rude and unhelpful

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