Waterstones Waterstones

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Waterstones

1 Islington Green, London, N1 2XH, United Kingdom | 020 7704 2280 | Website
224
318 likes

318

Most bookshelves inaccessible to wheelchair user - not recommended

1

2 likes

Visit date:

This review is especially helpful for those who have or use the following: Powerchair

Overview

Step-free entry into the bookshop, but I was unable to get at most of the bookshelves. Not recommended for wheelchair users.

Transport & Parking

3

There are no step-free stations nearby. At Angel tube station you can get from street to platform using only escalators, which is a bonus (no fixed steps at all). Many bus routes pass Islington Green, amongst others the 43, 73, 19, and 38.

Access

1

Easy access at the main entrance, a lift to the upper floor (with boxes of toys stacked in front of the lift doors!!), but the display tables throughout the shop are so wide and so closely packed together that it's not possible to squeeze past them in a wheelchair or powerchair. So you can't touch or browse most of the books on shelves. This is a major failure to consider wheelchair-users. See my pictures below.

Toilets

0

No toilets in this shop.

Staff

1

Staff are friendly and willing to help. But they get almost no stars because of their policy of cramming wide tables in front of bookshelves, with tiny gaps between the tables, blocking access to the shelves for wheelchair users.

Anything else you wish to tell us?

I would not recommend this branch of Waterstones to wheelchair users. Their policy of blocking bookshelves with tables is contrary to both the spirit and the letter of the Equality Act 2010 and will lose them customers - including myself - I will not be attempting to shop there again. There are no tables blocking online bookshops.

Photos

Picture of Waterstones, Islington Green - No room for a wheelchair user to get past these tables into the bay. Tables blocking access to bookshelves

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