Overview

Genuinely one of the best experiences I've had, and one of my first using my wheelchair. It made very little difference being in a chair, and the way entry is staggered in small groups means that there's no problems getting close up to things or fighting crowds. We took our time getting around, so it took us about 4.5 hours. Which flew by. We had a 2.5yr old with us and he was entranced the whole time, it kept his attention well. The cafeteria was a big surprise as the food and drinks were so reasonably priced! My only gripe is the accessible toilets. I went to 3 different ones, and each one has a huge wheelybin (I think for nappies and bulky waste) to the side of the toilet. This means you can't wheel up to the side of the toilet and use the rails to transfer. I had to stop in front of the loo and get help to stand up to transfer. My partner helped, fortunately, being with just friends would have been a bit awkward. Overall - brilliant though.

Transport & Parking

Disabled parking really close to the door.

Access

Only the train, bus and wonky wooden bridge looked off limits to wheelchairs. Which was fine. Had to go back to the car to get my blue badge to prove to the ticket office that I was disabled. Being in a wheelchair wasn't enough.

Toilets

Big bin next to the toilet makes transferring virtually impossible

Staff

Help was there if needed, but otherwise in the background.