Overview

Wonderful venue for anyone who needs mobility aids. Flat access to the Omnicentre from the street at the opposite end to the steps. Lift to take you up to the cinema level. All cinemas have specific spaces for wheelchairs or mobility scooters. Also seats on the level easily accessible to transfer on to or to use if you can’t use steps. Staff are very helpful and prices are exceptually reasonable for all showings. Disabled toilet very easy to enter and large so it is very accessible for wheelchair and mobility scooter users. Easy access to the counter to buy tickets, snacks and drinks. I have a CEA Card which you can apply for online for £5 per year. This gives you free entry for a career so two people can go to the cinema for £5.99 in total plus snacks. If you don’t have one, and need someone with you, apply for one. You do need proof of Disability benfit or PIP benefit. The only downside is the lack of parking outside the venue. However you can be dropped off outside. There is a car park under the venue with lift access to the main centre. Knocked off half a star because of the parking. There are buses close by if you travel by bus. Highly recommend it for a visit to the cinema here. Ice cream is lovely too!!!

Transport & Parking

Have only ever been dropped off outside the venue. No parking for anyone outside the venue but there is a car park under the venue. I haven’t used it but there will be a lift to the main level. I assume there will be designated disabled parking in the car park. Drop off point just outside the venue and level entry to the venue from the street

Access

No problems at all with accessing the venue. Flat entrance from the street. Lift to take you to the cinema level on first floor. There are seats in the corridor leading to all the cinemas. Flat level seats and spaces for those of us with mobility problems so no problems sitting in a wheelchair or scooter to watch the film or it would be easy, with help, to transfer to a seat from the scooter etc. Seats are comfortable and anyone who can’t use steps can still have a comfortable seat to watch a film in any of cinemas.

Toilets

Very easily accessible toilets. Good entrance. Large space so easy to use for wheelchair or mobility scooters as there is turning space. Ample room for a career. Plenty of rails to help and sink, drier at an appropriate height.. very clean and checked regularly.

Staff

Always really helpful for anything you require. They have helped carrying snacks to the cinema seats, advise on where facilities are. Can’t fault them

Anything else you wish to tell us?

Highly recommend it as a social outing for anyone whether disable or not. Allows people to be independent which is important. Prices are superb now in the Vue chain of cinemas. I regularly go, at least once a week. I have ne er had any problems.