Disabled access not considered
Visit date:
This review is especially helpful for those who have or use the following: Walking Aid, Mobility Scooter
Overview
Attempted to visit the hotel for drinks but could not see any disabled access signs and there are two/three steps up to the front door. On contacting the hotel the next day they advised you could ask for a ramp to be put in place on arrival. As you would only be able to do this if someone was with you I have asked that they put a doorbell and sign advising how to gain access for those with mobility issues. The real issue is that when I then asked what their disabled toilet facilities are, they informed me that there is no disabled toilet at all. The reason being that Tudor House is a listed building but I have pointed out that other similar venues have made an attempt at reasonable adjustments. Management has informed me they will now discuss with planning, a real afterthought when a great deal of money was spent on refurbishing the hotel. An update at May/June 2022 is that the hotel now has a doorbell and sign explaining how to gain access.
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